CARSTAR West-Hill Auto Body

4.5 (1,696reviews)
94%
4907 Butterfield Rd,  Hillside,  IL  60162
Bot
Shop AssistantSparkles

In operation 66 years.

West-hill CARSTAR Auto Body has been in business for 60 years at the same location in Hillside, Il. We are on their third generation of owners. We are a full-service collision repair facility. Our body shop prides itself on expertise, honesty and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Chicagoland and Suburban area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,696)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very good work

Likely to Recommend

Repair Quality

Rear bumper work looks great!

Customer Service

My Experience

Great job 👏 👍🏾 excellent service

My Experience

They did an excellent job in a timely manner.

My Experience

Likely to Recommend

100%. Family has used them before and thus I trusted that they would do an excellent job.

Repair Quality

Looked like new!

Customer Service

Likely to Recommend

Great service & job well done Knowledgeable & friendly staff Love using local businesses

Repair Quality

Customer Service

Returned Clean

My Experience

So excited you guys finished 1 day early than you promised thank you so much

My Experience

Great work on my car and they always kept me in the loop about the process of my repairs . The whole staff was wonderful to work with . Thank you

Likely to Recommend

Very highly recommend

Repair Quality

Great to do business with and let us know every step they took with my car. I was always in the loop. I would recommend CARSTAR Westhill

Customer Service

Customer service was exceptional

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’ve had my car in for repairs twice in the last few months. Everyone there was very helpful, professional and courteous. They did a fantastic job on my car , both times it was in . My car looks brand new. I would definitely recommend CARSTAR West Hill.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very courteous, explained procedures, and kept me informed as they checked out total work to be done.

Customer Service

Likely to Recommend

Repair Quality

was not happy with the final results, my car bumper was returned to me a different color and when I brought it up to the person who was there he said that it was a hard color to match and was just giving me excuses, my car is pearl white (shiny) and the bumper was straight white, i would suppose they would pay attention to the car’s details when it was inspected and color specifics .. so was very dissapointed would not really recommend

Customer Service

was not satisfied, when i pick up my car it my bumper was a different color then my car and they only told me that "it was hard to match the color" but you would think that when they did the "inspection" they would notice and pay attention to the color details (my car is pearl white and the bumper replaced was white) may not seem like a big deal but it is to meif that was the case i could have gone to a junk yard and just gotten a white bumper but as a body shop you would think they pay attention to details if not let the customer know BEFORE even doing it

My Experience

My Experience

I thought the integration with Travelers was terrific. It made the whole experience effortless.

Likely to Recommend

Repair Quality

Looks like new.

Customer Service

They were very knowledgeable and helpful