CARSTAR West-Hill Auto Body
In operation 66 years.
West-hill CARSTAR Auto Body has been in business for 60 years at the same location in Hillside, Il. We are on their third generation of owners. We are a full-service collision repair facility. Our body shop prides itself on expertise, honesty and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Chicagoland and Suburban area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like it was never in an collision, the paint matches up perfectly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are all great especially Ira and the young lady at the front desk. Actually, all are fine. I thank them for their cooperation and warm reception.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful work I am soooo very happy! Car looks fantastic! I will recommend your shop to everyone and I work at the Village in the mayor's office and will pass your superior work on to everyone there and my friends & at St. Dom's.
Likely to Recommend - 5.0/5.0 -
As I said I work in the mayor's office and spreading the word of your fantastic work!
Repair Quality - 5.0/5.0 -
Beautiful, flawless work on my car. It looks like it's brand new! I am spreading the word to everyone in the Mayor's office at Village of Hillside where I work what an impeccable, fantastic job you all did on my car! Thank you again
Customer Service - 5.0/5.0 -
Very nice adjusters, workers, estimators, front desk lady, everyone so nice and courteous.
My Experience - 5.0/5.0 -
Took a very long time, but was well worth the wait. Excellent job Carstar West-Hill!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a phenomenal job. The customer service and information updates were very helpful. I have additional vehicles that I will be bringing to them as well.
Customer Service - 5.0/5.0 -
Great job very curious and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks beautiful. Only one thing I was told 3 ,4 days it was 7days over all you did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked around my schedule and dealt with the insurance company. Even though it was a paintless dent removal they still had the sensors calibrated to make sure the car was safe.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is customer oriented and very knowledgeable, the quality of their work exceeds my high expectation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
CARSTAR is the preferred body shop for my fleet.
Repair Quality - 5.0/5.0 -
Quality work in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Had to call multiple times over 2-3 weeks for updates
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
My car was left with trash/material from parts in the trunk. I noticed upon picking my vehicle up before I left, the guy was nice to come out and clean it out. 2 days later I noticed the windshield fluid feature was mixed up, the front was coming out the back window and back was coming out the front. I called to have it fixed at first the guy told it would take all day and I would have to leave it because they were very busy. I asked to speak to a manager and he told me to bring it in and the guy was able to o fix it for me. The work on my car was okay but the quality of inspection the work was not so good.
Customer Service - 2.5/5.0 -
The back and forth with communication with the staff and then again with a manager was exhausting