CARSTAR West-Hill Auto Body
In operation 66 years.
West-hill CARSTAR Auto Body has been in business for 60 years at the same location in Hillside, Il. We are on their third generation of owners. We are a full-service collision repair facility. Our body shop prides itself on expertise, honesty and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Chicagoland and Suburban area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Unlikely. With this repair and a past repair my car and 2 other people’s cars (a total of 4 cars) were repaired poorly. Would not recommend at all.
Repair Quality - 1.0/5.0 -
Repair took more than a week longer than promised with the repair being substandard
Customer Service - 1.0/5.0 -
Poor communication when the repair was delayed
Returned Clean
My Experience - 0.0/5.0 -
I explained a scratch wasn’t there and he told me that was existing, but wouldn’t show the paper we marked before service! So he rub scratch compound on it and I just told him forget it! Someone stole almost all the change in car! Tire sensors turned on right when I pulled out of service( almost like they took off battery to reset computer! I called they basically told me tough on everything but said he can “flash my tire sensors) to bypass computer the following day! My center console was gone through every paper was on my seat when picked up, which makes no sense they were working on tailgate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. They really help you out with insurance communication and response time is great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful work - hard to believe it isn’t new! Also - nice team!
Likely to Recommend - 5.0/5.0 -
I am going to schedule some self pay work
Repair Quality - 5.0/5.0 -
Work was impeccable
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very friendly people
Returned Clean
My Experience - 5.0/5.0 -
See my Google review. This shop is absolutely top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end, I was treated with nothing but kindness and respect. The car looked beautiful when I picked it up, with no sign of damage. During the repair, Joe was nice enough to touch up a scratch that was unrelated to the incident causing the damage. I would recomment West-HIll to anyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was flawless and completed in the time they stated.
Customer Service - 5.0/5.0 -
From ownership to office staff i am extremely satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything so far is great. No complaints. Job was finished early. I’m very pleased with the results
Likely to Recommend - 5.0/5.0 -
Excellent work
Repair Quality - 5.0/5.0 -
Everything was great thanks so e
Customer Service - 5.0/5.0 -
I was kept updated daily
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an amazing job with my car! Thank you soooo much?
Customer Service - 5.0/5.0 -
The staff were very helpful & Professional!
Likely to Recommend - 5.0/5.0 -
Have used CARSTAR for many years. Always happy with the result.
Repair Quality - 5.0/5.0 -
Very satisfied with the work and getting truck back to us quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great from start to finish. Adam and Joe are very warm and knowledgeable about what they do.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rear bumper work looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job 👏 👍🏾 excellent service