CARSTAR Windfern Collision

4.9 (615reviews)
97%
12470 Windfern Road,  Houston,  TX  77064
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Shop AssistantSparkles

In operation 3 years.

At CARSTAR Windfern Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Houston, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (615)

My Experience

Likely to Recommend

Repair Quality

Very detailed guys and they give the costumer a chance to speak about their concerns, wonderful experience over all

Customer Service

Very open and they stay in contact

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were good and I did have to take it back and it was fixed. I do understand that happens and it not to say bad about them. It is just a process.

Customer Service

They were very nice and kept me informed

Returned Clean

My Experience

Great work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm very please with the added cleaning that your company has provided. Having my car buffed was unexpected and surprising to say the least. The staff was very welcoming and gave me a good idea that I was right to have chosen your establishment for the task at hand. I traveled between 30 to 40 miles to your shop and so far the car is running very well. Thank you and please give Mohammad a raise. I'd also like to recommend this company to you for video and photography services www.artisticooerations.com. mention this meeting and I'll give you a discount and great deal. Thanks again.

My Experience

Fast, quick, quality and honest. Really great shop and team. Thanks.

My Experience

I first went to a different shop but didn't feel welcome. Fortunately, my experience at CarStar Collision on Windfern was much better. Heather and Mohammed were very helpful, making my repair process smooth from beginning to end. I received excellent customer service, they even set up the car rental and the repair quality was excellent throughout this stressful situation. I would highly recommend this shop to anyone seeking quality vehicle repair and excellent customer service. Thank you guys for helping me out, I really appreciate everything you have done.💯👍🏽👏🏽👏🏽👏🏽

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended friends and family and I carry cards to hand out, and I hope that everyone gets the chance to experience the exceptional customer service and workmanship that I got

Repair Quality

I am impressed with the quality, attention to detail and the communication

Customer Service

My Customer service experience was amazing thanks to Hectors transparency and how well he listened and communicated throughout the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I can’t stop telling my friends and family about everything the process and if they need anything, I’m by 100% recommend them to come here

Repair Quality

I appreciate Mohammad from start to finish he gave me a clear and concise understanding of what is about to happen with the whole process. He continuously stayed in contact with updates as to what was going on with my vehicle without me even having to call.

Customer Service

I was greeted upon entry to the office. I was offered water or tea or coffee. Mohammad was very prompt with coming to assist me with my needs. He walked out to my vehicle did the estimate and from there he handled the rest, including getting with my insurance company

Likely to Recommend

Repair Quality

I was satisfied 100%. I love that. My vehicle was clean on the inside clean on the outside look is shining and fresh. The repair look like there was nothing even there so I was very satisfied and will be recommending

Customer Service

i was very satisfied with how fast the repair was & how everything ran so smoothly, i loved that my vehicle was cleaned from the outside it was looking. shiny and clean the inside interior was nice and clean as well that’s what i loved about carstar and will definitely be recommending people, 10/10 loved the service

My Experience

Yes thank you you guys have been a wonderful help!

My Experience

My spare tire, the zack, the lug wrench and soething else are all missing from the back trunk.

My Experience

The experience was great from start to finish.

Likely to Recommend

Repair Quality

The service was great from start to finish.

Customer Service

Returned Clean

Likely to Recommend

Already told my mom about the shop for her car repairs.

Repair Quality

Customer Service

Returned Clean

My Experience

We appreciate Mohammad and his attention to detail

Likely to Recommend

This was our third time!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Polite and friendly!

Returned Clean