Cascade Collision Repair Orem
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Well, I don’t know yet. I haven’t drove the car very far yet so we’ll just have to wait a week or two and I’ll have to look at it real good but it seems to be just fine. It looks pretty good.
My Experience - 5.0/5.0 -
Excellent service, excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good communication, excellent service
My Experience - 0.0/5.0 -
There is a little white rectangle that is showing up on my windshield , from the camera that wasn’t there before. I’d like to bring it back in on Monday.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Second time having my truck there from accidents that I did not cause. Front desk estimators are absolutely fantastic very respectful and very caring. I would recommend them to anyone. The repairs looked great, professional, and back to original.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair work was good. They communicated via text every step of the way. Staff was friendly. They helped me with my rental car Don't know if I would feel differently if insurance hadn't covered everything, but they were great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair took slightly longer than I would prefer, one week, but the progress status helped.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to work with, great work on the car, and amazing customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They’re great and so easy to work with!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall the team is very proficient and customer focused. I truly appreciated the great communication and feedback on the progress of my vehicle. I can see why my son who works at BMW highly recommended you. Thank you for focusing on us as the customers. Businesses just don’t do that anymore. Keep on smiling and loving what you do. It shows!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
They had great customer service and support. I truly appreciated how they were so attentive.
Likely to Recommend - 4.5/5.0 -
Personal very good with customer relations. Quality of shop workmanship looks great.
Repair Quality - 4.5/5.0 -
None
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything was done according to timeline and plan and my truck looks as good as new again. I was so happy with the expert way the damage was repaired and looked very carefully for hours to find a mistake and could find none. The side rails are installed better than what was initially on it and I really appreciate the care used to choose exactly what I had on there in the first place, although I did notice I received an upgrade—THANKS! Finally, the two individuals assigned to handle the communication and up front PR for the company were excellent and helped deliver my vehicle to me on time. They also both reduced any stresses I may have had by answering all of my questions professionally, yet with kindness. Cascade Collision is amazing in every way.