Cascade Collision Repair Provo

4.7 (664reviews)

95%

(801) 373-8020

1155 S State St, Provo, UT 84606

95%

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1155 S State St
Provo, UT 84606

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About Cascade Collision Repair Provo

See Photos

1155 S State St
Provo, UT 84606

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Scion

Toyota

Call

Website

Reviews (664)

Sort By:
Newest
Rating

579 Customers Rated

5 Stars

74.2% Complete

(493)
4 Stars

8.9% Complete

(59)
3 Stars

1.7% Complete

(11)
2 Stars

0.6% Complete

(4)
1 Star

0.6% Complete

(4)
< 1 Star

1.2% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praised Cascade Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the exceptional professionalism of the front desk and repair staff, noting that vehicles were returned looking brand new, often cleaner than when dropped off. Regular text and phone updates throughout the repair process were frequently commended, with many customers expressing they never needed to follow up themselves. Numerous reviewers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in parts delivery, isolated concerns about incomplete repairs, and in rare cases, items left in vehicles or communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Cascade Collision for future repairs.

Select to learn more

Service Quality
Communication

"... top-quality service. From the very beginning, I received outstanding customer service, starting with the front desk staff, who were always friendly, kind, and helpful. ..." Read more

"Cascade Collision did an excellent job not just repairing my daughters car after it was hit by someone running ..." Read more

"The repair was of the utmost quality but, what really impressed me was that my car was cleaned both inside and out."

"The staff were extremely friendly and the work was amazing! Excellent customer service and quality work."

"... All of the employees are really easy to work with! Cascade did an amazing job with the repairs." Read more

"I loved the regular updates on the progress of the repairs, the pick-updrop-off arrangement you have with the ..." Read more

"... was hit by someone running a red light, but also at keeping us informed throughout the process. They worked seamlessly with both our insurance company and the ..." Read more

"The constant updates and communication was great."

"... car looks and runs, to the customer service and the clear instructions and texts of the process given to us. Five stars all day" Read more

"The customer service staff provided timely communication. They just had a lot of bad stuff to tell us."

Service Quality
Communication

Service Quality
Communication

"... top-quality service. From the very beginning, I received outstanding customer service, starting with the front desk staff, who were always friendly, kind, and helpful. ..." Read more

"Cascade Collision did an excellent job not just repairing my daughters car after it was hit by someone running ..." Read more

"The repair was of the utmost quality but, what really impressed me was that my car was cleaned both inside and out."

"The staff were extremely friendly and the work was amazing! Excellent customer service and quality work."

"... All of the employees are really easy to work with! Cascade did an amazing job with the repairs." Read more

"I loved the regular updates on the progress of the repairs, the pick-updrop-off arrangement you have with the ..." Read more

"... was hit by someone running a red light, but also at keeping us informed throughout the process. They worked seamlessly with both our insurance company and the ..." Read more

"The constant updates and communication was great."

"... car looks and runs, to the customer service and the clear instructions and texts of the process given to us. Five stars all day" Read more

"The customer service staff provided timely communication. They just had a lot of bad stuff to tell us."

Thomas (Jeep owner) reviewed 8/4/26

GOOD JOB !

Anonymous (Ford owner) reviewed 7/30/26

Justin (Ford owner) reviewed 7/29/26

Hailie was great--always very friendly and helpful. She communicated promptly and kept me posted.

Mitch (Hyundai owner) reviewed 7/28/26

The service was great other than a vape was left in my car when I picked it up. My granddaughter was with me in the car and was handling the vape, smelling it, etc-not knowing what it was. This is unacceptable. A younger child could place that in his mouth and could result in nicotine poisoning. So disappointing.

Allison (Subaru owner) reviewed 7/26/26

My Subaru came back looking perfect! Genuinely a perfect job. And they finished 5 days earlier than estimated. Thank you!!

Linda (Toyota owner) reviewed 7/23/26

Once the process began, Hailie did an excellent job keeping us informed with regular updates on the status of our car. She was great!

Mia (Ford owner) reviewed 7/22/26

Looks amazing!!!!

Hailie is incredible!!! She answered all of my questions and made the process so easy!!

Anonymous (Chevrolet owner) reviewed 7/20/26

Great team at Cascade Collision

Richard (Toyota owner) reviewed 7/16/26

Great care taken to make everything perfect

Ana (Nissan owner) reviewed 7/16/26

Great service!

Aimee (Toyota owner) reviewed 7/13/26

Russell (Honda owner) reviewed 7/13/26

Did a great job!

Francis (Subaru owner) reviewed 7/6/26

Peter-And-Linette (BMW owner) reviewed 7/6/26

The team at Cascade have been phenomenal to work with, truly a class act. Hailie Dangerfield, their front administrator, has been a delight to work with, super professional and responsive. I will certainly use this shop for future repair needs.

Jorge (Tesla owner) reviewed 7/2/26

Really good work! I would recommend to anyone!

Very good. Always responsive. Would have appreciated at least one call but texts worked really well too.

Jonathan (RAM owner) reviewed 7/2/26

Easy, great to deal with!

Friendly, kind!!

Katie (Toyota owner) reviewed 7/1/26

The staff were extremely friendly and the work was amazing! Excellent customer service and quality work.

Blaine (Ford owner) reviewed 6/29/26

No complaints at all. Everything was exceptional

Hailie was great at every step from the beginning with easy estimates, kept me updated on progress and was able to get the job done before the initial completion date. Workmanship was excellent. Can't tell there was ever any damage. And, they worked with the insurance seamlessly without me having to do anything beyond the initial claim process. Great experience.

See initial comments. Hailie was fantastic.

Cody (Ford owner) reviewed 6/25/26

Very good and great communication

Aaron (Volkswagen owner) reviewed 6/22/26

Super quick fix and did great work.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Cascade Collision Repair Provo

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Cascade Collision Repair Provo

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (664)

579 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?