C.D.E. Collision Centers (Tinley Park)

4.8 (3,833reviews)
96%
17500 S. Harlem Ave,  Tinley Park,  IL  60477
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Shop AssistantSparkles

In operation 44 years, 8 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Call
Email

Reviews (3,833)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The professional and friendly staff received high marks for making stressful situations comfortable. Communication stood out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was largely positive, with many vehicles completed ahead of schedule, though some customers noted delays often attributed to parts availability or insurance. Complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A few customers mentioned improvement opportunities around initial communication delays, repair duration accuracy, and ensuring all details are completed before vehicle return, as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... and presentable. Again, service was exceptional! The work performed on my vehicle was superior! Every aspect of the work was done with professionalism ..." Read more
"C.D.E. has repaired or painted 6 of my cars. All the work, is perfect, withe each vehicle looking brand new."
"... they were in constant communication with us, and the car insurance company. They fixed my car back to normal and you could never tell it was damaged!" Read more
"... not recieved such great customer service before. Very professionally done. I felt cared for and my car was taken care of and even washed and cleaned inside! ..." Read more
"... communication they provided is far beyond expectations the craftsmanship of the repairs and attention to detail is far superior than any other shop I have been to Car looked ..." Read more
"... adjuster at CDE, was extremely helpful, informative, and kept me updated throughout the entire process. My vehicle was completed in a timely manner, and the quality ..." Read more
"Yes! Text messages and phone calls kept me in the loop of progress through repairs The digital tracker for progress ..." Read more
"... happier! The communication from Dave was outstanding! Never expected to be kept in the loop as much as we were! Just blown away! Hopefully we wont need the services ..." Read more
"Communication at the beginning wasnt that great I waited a week after I dropped off the car originally before I had to call to hear what was going on. And I'm ..." Read more
"... car looks great! The only thing I would say is that it took longer than expected because the person managing my car left and there was a lull in communication. It ..." Read more

Likely to Recommend

Very likely

Repair Quality

I was very satisfied with the work. They did an excellent job.

Customer Service

The customer service was exceptional!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Good service Thanks

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m not sure whose fault it is, but it took way longer than expected for my car to be fully repaired other than that, it looks like the repairs and the job was done well.

Likely to Recommend

Repair Quality

Customer Service

Repair shop didn’t really updated me . I was the one to constantly check on the status of the car

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

CDE team was very good to work with.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair job was excellent but when it was time to pay it was a extra $15.00 on top of paying a $500 deductible which I think is not right if using your credit card.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I had a great experience with this body shop! They did an excellent job repairing my vehicle, and when I got it back, it was incredibly clean inside and out. The quality of their work and attention to detail really stood out. I would definitely recommend them to all of my family and friends.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

For great body work, yes, but be crystal clear with expectations and review everything

Repair Quality

The body work is excellent. One repair however fell off the work order and a chemical cleaner used inside the car is not good...

Customer Service

Have me a rental for 2 days but took a month, had to follow up with insurance multiple times

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I was very satisfied with the customer service provided at C.D.E. Collision Center. Mack was very attentive to providing compassion, persistence with my insurance company, and going over and above to provide the best service possible. He kept me informed every step of the way.

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great A+ service & text updates. Very happy with the repair.

My Experience

Appreciate the constant line of communication regarding my repair got it done just in time

Likely to Recommend

I can’t say enough about CDE! Their communication is excellent, Customer service was outstanding and not only did the repairs look great but they DETAILED my car! That was the cherry on top! Thanks for a positive experience! Laurie and Mike Hardwick

Repair Quality

Excellent job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Warmly greeted, didn’t have a long wait for someone to take my car in, kept informed. Being a woman I was treated well and spoken to not at.

My Experience

Everything on the car works and looks great thank you very much for your help. The craftsmanship was excellent.

My Experience

Great work and takes responsibility

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You kept me up to date on my car. You reported all delays and further problems. Your people recognized hail damage that occurred while the vehicle was there and quickly sought to resolve it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

CDE Collision Centers - Tinley Park were very polite, friendly, and professional. They kept me updated on the status of the vehicle and delivered on time. They also provided a shuttle to my rental. It was a very convenient, all-in-one service. Thank you!

Likely to Recommend

Repair Quality

Great place to take your car too. Very professional and my car came back fixed and cleaned. Would recommend highly. Great Service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was welcoming during this experience but, Brittany and Mariela was so nice and understanding about the situation I was in. I loved working with them both during this whole process. Brittany made me really feel at home every time I came in to check on my car and she remembered my car's name,Toothless 😊. Mariela, the lovely woman who worked on my car, is also one who remembered my car's name and often addressed it as such when telling me updates over the phone which makes me super happy and made me feel like Toothless was in good caring hands ☺️. A special shout-out belongs to those two and is definitely well deserved. Please relay the positive feedback and the following message to them from me please: Thank you so much for treating me and Toothless with love and respect these past weeks 😊🤗. To all of you: I greatly appreciate you all for your support and positivity 🤗. Much Love, Leticia Leflorie & Toothless🚗

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