Centreville Collision Center CARSTAR

4.8 (2,733reviews)
95%
14805 Willard Road,  Chantilly,  VA  20151
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Shop AssistantSparkles

In operation 15 years.

CARSTAR Centreville Collision Center. Manufacturer Certified Collision Care. Nissan Certified Collision Repair Network, Infiniti Certified Collision Repair Network, KIA Recognized Repair Center, Hyundai Recognized Collision Repair Network, I-CAR Gold Class Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
  • Vietnamese
  • Korean
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Infiniti
MINI
Nissan

Reviews (2,733)

My Experience

I appreciate the regular updates i receive regarding progress of the work. The final result is outstanding.

Likely to Recommend

Repair Quality

Flawless

Customer Service

Returned Clean

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Repair Quality

Completed with in the estimated time frame with regular updates at every stage of the work progress.

Customer Service

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Repair Quality

Impressed by the thoroughness and willingness to do the right thing for both auto owner and insurance company.

Customer Service

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Best overall

Repair Quality

Customer Service

Perfectly done

My Experience

Yes, your Bodyshop was excellent. The repair was great and they returned the car in a short time.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Ed was great and got our car back to us sooner than expected!

Customer Service

Returned Clean

My Experience

The process was very smooth and the team kept me well informed the whole time. Ed was very kind during a stressful time, and I appreciated that the pick up was days earlier than anticipated. Thank you!

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Repair Quality

Customer Service

My Experience

Great job! Finished a week earlier than originally estimated.

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Customer Service

My Experience

Great experience getting my car repaired after an accident. Carl was responsive and communicative throughout, and when a couple of minor issues came up afterward, they were fixed quickly and thoroughly. I would highly recommend it to a friend or family.

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Repair Quality

Great experience getting my car repaired after an accident. Carl was responsive and communicative throughout, and when a couple of minor issues came up afterward, they were fixed quickly and thoroughly. Highly recommend.

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Customer Service

My Experience

The process was well documented and communicated. Everything went as scheduled. Thank you.

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Customer Service

Returned Clean

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Repair Quality

Took my car to CARSTAR Centreville Collision Center recently to have repairs done. Our collision estimator was Elijah. I was extremely impressed with the whole process from start to finish. Elijah was in constant communication with me via text, giving me updates M-W-F and in between over a span of two week and would replay back to my questions within a few minutes after I would text him back or ask a question. He explained the whole process from estimate, evaluation, parts order, installation, calibration, and delivery of car and would provide updates at every step of the way. I really appreciated his professional attitude, knowledge, and friendly customer services feedback he provided me along the way. He made sure the repairs were done in a timely manner as I was a deadline for an upcoming trip. If you are in need of a collision repair center I would highly recommend CCC and Elijah, they are the best and the entire team will make a stressful process simple and comfortable.

Customer Service

My Experience

Thank you so much for the excellent work on my car! I’m very happy with how everything turned out. Everyone at the body shop was friendly, professional, and helpful, and I especially want to thank the receptionist for being so kind and welcoming. I truly appreciate the great service and would definitely recommend your shop to others. Thank you again!

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Returned Clean

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Returned Clean

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Returned Clean

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Customer Service

My Experience

I was really pleased with the service that you provided, live updates during the repair. The all whole team was very helpful and professional. I really appreciated your service. This is a place that I recommend to anyone who wants a good job and service well done. Thank you CCC Carstar.