Centreville Collision Center CARSTAR
In operation 15 years.
CARSTAR Centreville Collision Center. Manufacturer Certified Collision Care. Nissan Certified Collision Repair Network, Infiniti Certified Collision Repair Network, KIA Recognized Repair Center, Hyundai Recognized Collision Repair Network, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Tagalog
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience is very good right from estimate to delivery. I am happy with Carstar service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ed at Centreville CARSTAR Collision Centre was incredibly helpful and professional. He explained the entire process clearly, worked directly with the insurance company, and got my car repaired and delivered ahead of schedule. Excellent service and highly recommend ED!
My Experience - 5.0/5.0 -
Outstanding service great communication Ed kept us informed throughout the repairs and check our staff made it seamless .
My Experience - 5.0/5.0 -
Elijah the estimator and the very nice woman at the front desk were so great with helping me out. My truck was totally damaged on both sides, I had 2 separate insurance claims which they helped me solve, and the repair job was amazing and 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Trina, Anton totally professional and kind . Carl was an excellent advisor and very knowledgeable.
Customer Service - 5.0/5.0 -
Customer service from Trina was amazing
My Experience - 5.0/5.0 -
Great customer service. Kept me informed every srep of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It just took much longer than I expected.
Customer Service - 5.0/5.0 -
The customer service wa the best.
My Experience - 5.0/5.0 -
Thanks to Carl and the entire team - appreciate your efforts!
My Experience - 0.0/5.0 -
The left rear blinker doesn’t work. It looks like it works on the inside, but if you look behind the car you’ll see that it doesn’t light to blink. Not sure how it passed a QC test, but it definitely would not pass a VA state inspection. It’s frustrating that we were told that it was finished when it wasn’t. We brought the car back immediately after noticing the issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and we’re able to answer any questions and fix any issues with the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A body shop is the last place anyone wants to visit, but when the need arises, choosing one that is reputable and delivers high-quality workmanship is essential. CARSTAR came highly recommended by my insurance company and, even more importantly, by my BMW dealership, which confirmed that they are a certified BMW collision repair facility. That gave me confidence that my vehicle would be repaired to the manufacturer’s standards.
Customer Service - 5.0/5.0 -
Customer service was outstanding from start to finish. From the initial check-in through the assignment of my adjuster, I was kept informed throughout the entire repair process. The communication was timely, clear, and consistent, giving me confidence every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unfortunately I have my car here a couple times, and always are ver please when I get my car back, you guys are very outstanding, from the Lady at the Desk, Greg and Elijah
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend to others.
Repair Quality - 5.0/5.0 -
Repairs cost less than original quote and work timeframe was less by at least a week. I would recommend them.
Customer Service - 5.0/5.0 -
Repairs cost less than original quote and work timeframe was less by at least a week. I would recommend them.
Returned Clean
My Experience - 5.0/5.0 -
I have been there with all three cars that I have and never had complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, just like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend it everyone.
Repair Quality - 4.5/5.0 -
The repairs were done good.
Customer Service - 5.0/5.0 -
The personnel staff is very friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
I had an outstanding experience from start to finish. Ed and the staff was professional, courteous, and he kept me informed throughout the repair process. When I picked up my car, it looked and drove like a brand-new vehicle. The workmanship was exceptional, and the attention to detail exceeded my expectations. I truly appreciate the quality of the repairs and the excellent customer service. I would highly recommend this repair center to anyone who wants their vehicle repaired correctly the first time. Thank you for taking such great care of my car! I was especially impressed that the repairs restored my confidence in driving the car again. It looks as good as the day I bought it!