Chantilly Auto Body CARSTAR
In operation 36 years.
Equipped with 30 collision repair work areas and a 25-automobile capacity paint department, CARSTAR Chantilly Auto Body operates in a cutting edge, 30,000 square foot repair facility located in Chantilly, Virginia. With over 60 years of combined leadership experience and an excellent reputation for its repairs and customer service, CARSTAR Chantilly Auto Body delivers top-notch results and exemplary finished products to its ever-growing list of satisfied clients. CARSTAR Chantilly Auto Body is a Manufacturer Certified Collision Care Center, Tesla Approved Body Shop, Ford Certified Aluminum Repair Shop, Ford Certified Collision Network, Subaru Certified Collision Center, Volkswagen Certified Collision Repair Center, Honda / Acura Pro First Certified Collision Facility, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would most certainly recommend Chantilly Auto Repair to all my friends They were excellent in relaying what was to take place and completed the vehicle in record time
Repair Quality - 5.0/5.0 -
Excellent service and finished product tooks like new
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Took 3 weeks and now at least 3 parts have to be replaced again
Repair Quality - 0.5/5.0 -
Car returned with significant damage created in reassembly.
Customer Service - 0.5/5.0 -
Front desk hangs up when they say they will transfer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have had many vehicles i my fleet that has been repaired here and always to our satisfaction
Repair Quality - 5.0/5.0 -
I was completely satisfied with the finished result. Better then new
Customer Service - 5.0/5.0 -
Was constantly kept informed of the progress
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
The rapies too much longer. They didn’t do anything for 3 weeks and waited for parts. I ran out of rental car coverage limit and I had to rent my car 2 weeks after that out of pocket.
Customer Service - 3.5/5.0 -
They we updating the schedule frequently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always great work done by the body shop and kept me in the loop
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Only frustration was that we could not get a definitive date as to when the vehicle would be ready.
Customer Service - 4.0/5.0 -
Again, not a big problem - we just wish we had a little more communication,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop kept us in the loop and called almost daily to give updates.
Customer Service - 5.0/5.0 -
They called us almost daily to give updates.
Likely to Recommend - 5.0/5.0 -
I will defintely recomend it
Repair Quality - 5.0/5.0 -
I am Sara, the owner, and I am glad to go to Carstar; the front desk staff was kind and informative. The person who helped me during the process of getting a quote and explaining about what my car needed was patient, knowledgeable, and kind too
Customer Service - 5.0/5.0 -
Customer Service was great