Chantilly Auto Body CARSTAR
In operation 36 years.
Equipped with 30 collision repair work areas and a 25-automobile capacity paint department, CARSTAR Chantilly Auto Body operates in a cutting edge, 30,000 square foot repair facility located in Chantilly, Virginia. With over 60 years of combined leadership experience and an excellent reputation for its repairs and customer service, CARSTAR Chantilly Auto Body delivers top-notch results and exemplary finished products to its ever-growing list of satisfied clients. CARSTAR Chantilly Auto Body is a Manufacturer Certified Collision Care Center, Tesla Approved Body Shop, Ford Certified Aluminum Repair Shop, Ford Certified Collision Network, Subaru Certified Collision Center, Volkswagen Certified Collision Repair Center, Honda / Acura Pro First Certified Collision Facility, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have used Chantilly Auto Body a couple of times and keep coming back.
Repair Quality - 5.0/5.0 -
Very easy and efficient process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
My car only needed simple repairs, including paint work and replacing damaged parts with new ones. However, I had to return twice because the repairs were not completed properly the first time. This caused unnecessary inconvenience and raised concerns about the quality of the workmanship.
Customer Service - 4.0/5.0 -
front desk was a really nice guy. Very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything went smooth, the communication was great, and zero hassles.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire team from handoff to delivery is amazing !!
Customer Service - 5.0/5.0 -
Carol, Mike were all fantastic !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I had a previous accident and went directly ti Tesla. They had my car back ti me in one week vs 2. However if you’re ok eating a little longer I would recommend Carstar. If you need it back quicker, I’d say go to a Tesla service center. Both do quality work, one is just faster.
Repair Quality - 5.0/5.0 -
Great communication and my car looks great.
Customer Service - 5.0/5.0 -
Stayed in communication throughout the entire process and provided a contact person.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very happy about the work performed. I was a little surprised how long the repair work took
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The technician who worked on the car made it better than it was when I got the car new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
CarStar was absolutely professional with me concerning my car and I would certainly recommend their services
Repair Quality - 5.0/5.0 -
I appreciate CarStar keeping me posted on each phase and process of repairing my car and I'm satisfied with the outcome.
Customer Service - 5.0/5.0 -
The repair shop personnel kept me in the loop concerning each step with the repairs.