Chilton Auto Body Berkeley
In operation 5 years.
At Chilton Auto Body Berkeley, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Berkeley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was unhappy to see that the final cost was twice as much as the estimate.
Customer Service - 5.0/5.0 -
Rosendo was very attentive to my concerns and needs. Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
Not only was it nice to get the body work done but I was also impressed that you cleaned the inside and washed the outside of my car! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service!!! Prompt, and efficient. Quality work! Thank you, Chilton.....
Customer Service - 5.0/5.0 -
Thanks for your service. The bumper looks like new! Thanks for your prompt service. Regards, Anika Rieckborn
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience. Helpful staff. Excellent work. Will return again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rosendo and team did an amazing job. So professional and fast. Exceeded all expectations. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My insurance company sending me back to get the other repairs so if you don’t want to do them I can find a shop Monday but thank for want you done already.
My Experience - 5.0/5.0 -
The staff was courteous, the work was well done and it was timely. I am a repeat customer and I will continue to go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, thorough, and timely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great service. Great communication and honest feedback. Would highly recommend!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
Damages to my car were repaired. Took about over a week to fix is the issues. Picked up my car at 4:20pm on 8/14/24, arrived home about 4:30pm. When I opened up my passenger door to retrieve my lunch tote from the seat I immediately notice an extremely oversized floor mat. I called asap and explained the mistake. Since the shop closes at 4:30pm, I decided to be considerate and come after i get off work the following day during business hours. 8/15/24 4:10pm I figured this would be a simple swap out but it turns out there was no other mats in the shop and the detailer states he only vacuumed the mat then placed it back into the car. Resindo(manager) took pictures of the over sized mat, underneath you can still see the imprint of my original floor mat which is sized perfectly to the shape of the passenger side floor. Its beyond obvious the new floor mat does not belong to my car. The back passenger floor mats are slightly oversize but I can work with it, just not that goofy oversized front one. One thing Resindo (manager i spoke with) notice was that the front passenger floor mat does not have a ford logo on the mat, however the other ones do. I really did expect to simply pick up my floor mat and go but now I am left with this goofy oversized floor mat. This is has turned into an issue that needs to be addressed. I submitted my car in for a bumper repair and my car was returned with incorrect parts. I put my trust into your shop and have been let down. I am requesting for you to take responsibility and replace the missing floor mat(s) or find my floor mat and return it ASAP. Sophiana
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
The unsatisfactory situation may yet be resolved. If I could have put off responding to this survey, I would have, in order to give the body shop a chance to make good. But this was apparently the last chance for me to take the survey, so I'm judging the body shop on how they've done so far.
Repair Quality - 2.0/5.0 -
My claim & repair aren't complete. I need the repairer to talk to the adjuster about further evaluation to figure out if the continuing problems were caused by the loss event. The body shop hasn't responded to my last two phone calls. They may yet do the right thing, but so far they haven't done it.
Customer Service - 2.0/5.0 -
Same comments as above. Good service for the initial repair but poor communication follow-up on the remaining problems.