Chilton Auto Body Berkeley

4.8 (540reviews)
96%
6426 Shattuck Ave,  Oakland,  CA  94609
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Shop AssistantSparkles

In operation 5 years.

At Chilton Auto Body Berkeley, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Berkeley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (540)

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Likely to Recommend

I have already done so.

Repair Quality

Work & price excellent. Communication also excellent. The only reason for the 7 rating, instead of 10, was that we often found it difficult to reach anyone by phone.

Customer Service

Returned Clean

My Experience

EXCELLENT customer service from Rosendo Mejia. Bodywork and finish was beyond expectation with completion much sooner than anticipated. This is the first time I have used Chilton Autobody Berkeley. In the future, I will look further. Totally satisfied. RHM / San Francisco

Likely to Recommend

Repair Quality

I have already sent in my summary comments. VERY SATISFIED. Richard H. Jr

Customer Service

Returned Clean

My Experience

I am so impressed with the service I received. I was kept informed of timing of the repair and what was required to complete it. Whin I came to pick it up the service manager explained everything that had been done. He was kind , courteous and clearly cared about the work that was done. He is the kind of service manager that every shop needs.

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My Experience

Rosendo a fantastic manager. We are 100% satisfied with the work done and highly recommend Carstar Chilton. A five star experience.

Likely to Recommend

Absolutely recommend

Repair Quality

Extremely satified

Customer Service

Rosendo, a most conscientious and rofessionsl manager

Returned Clean

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My Experience

Excellent job. If need should arise, I will call on Chilton.

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Excellent service. Very satisfied.

Customer Service

Excellent service. Very satisfied.

Returned Clean

My Experience

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Repair Quality

My car came back in great condition. additionally, customer service was great!

Customer Service

Returned Clean

My Experience

The team was great at communicating the process and timeline with me. They were very professional and friendly, and did a wonderful job repairing my car.

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Returned Clean

My Experience

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I was a bit unclear on how long it would take.

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend.

Repair Quality

Quality of repair = 10; although took a little longer than anticipated. "Communication" and keeping customer apprised of what's happening and timelines = 7. Lower rating for this because THIS SHOP VERY MUCH NEEDS a DAILY OFFICE EMPLOYEE to cover phones, paperwork, and other tasks SO THAT MANAGER (Rosendo) AND HIS CREW CAN INSTEAD FOCUS THEIR TIME ON REPAIRS. Rosendo the manager at the shop is amazingly patient in explaining to customers and insurance folks what's happening and answering questions, he is consistently pleasant, professional and kind. But he needs help in the office.

Customer Service

I rated 9. But rate 7 = for "Communication" and keeping customer apprised of what's happening. I rate this "7" because THIS SHOP VERY MUCH NEEDS a DAILY OFFICE EMPLOYEE to cover PHONES, paperwork, and other tasks SO THAT MANAGER (Rosendo) AND HIS CREW CAN INSTEAD FOCUS THEIR TIME ON REPAIRS. Currently it seems that Rosendo the shop Manager is needing to take time away from working on cars in order to, among other OFFICE tasks, answer and return calls from customers and/or insurance folks, this must be difficult, yet he remains pleasant and kind to everyone. PLEASE HIRE OFFICE HELP FOR THIS SHOP.

Returned Clean

Likely to Recommend

Repair Quality

I think so

Customer Service

repairs look good and were done in a reasonable amount of time. Only feedback is that with cars connected to the internet it was confusing to have the dealer contact me about system issues that were due to the repair work. It would have been helpful to know that this was expected so I didn't spend time making appointments and discussing with the different parties.

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Customer Service

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Very likely! Excellent service.

Repair Quality

Looks like my car is brand new

Customer Service

Extremely quick! CS CHILTON BERKELEY got my car done in two days.

My Experience

Amazing work 10 out of 10 I’m happy

Likely to Recommend

They can get a recommendation for me anytime

Repair Quality

I am very satisfied

Customer Service

I was very satisfied with my work. I would recommend them to anyone. The work was 100% better. I feel My car looks amazing. Love the paint job. The service was a 10 out of 10. Thank you for giving me my baby back.