Chilton Auto Body Berkeley

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the great customer service!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would return as a customer

Repair Quality - 5.0/5.0 -

Swift scheduling, excellent communications, great workmanship.

Customer Service - 5.0/5.0 -

Polite, responsive full servicing experience

Returned Clean

My Experience - 5.0/5.0 -

Everyone working there is great! Great service!

My Experience - 5.0/5.0 -

The team was incredibly helpful, responsive, and did a great job keeping me in the loop as repairs were in progress. Eric in particular made the experience as painless as possible and I would highly recommend your shop again

Likely to Recommend - 0.5/5.0 -

Extremely unlikely. I will make the same recommendation to State Farm Insurance.

Repair Quality - 1.0/5.0 -

Repair looks good but personal property went missing from my car after being at the shop. Although I’ve called and asked about the item, no one has followed up and no solution was offered.

Customer Service - 0.5/5.0 -

Unfortunately my positive experience at the beginning has been replaced by the negative experience of having personal property taken from my car and the issue not being addressed by customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work Great people

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Thanks for doing such a good job and being so helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very responsive and kind

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

High level of courtesy and very willing to make things right. Would return.

Customer Service - 4.0/5.0 -

Very pleased.

Returned Clean

My Experience - 0.0/5.0 -

I received a text message confirming that I picked up the car but I haven't. Text message arrived after hours so now we're concerned and no one to help us figure out what's going on

Likely to Recommend - 5.0/5.0 -

Yes indeed I would highly recommend the customer service and quality of the repair

Repair Quality - 5.0/5.0 -

The office manager of Chilton Auto Body Eric was quite warm, reassuring, & most informative! He offered me optimum service for the restoration of my 2017 BMW 330e Hybrid. I was delighted to find my vehicle finely detailed beautifully repaired and available in a timely fashion. Michael Van Arellanes

Customer Service - 5.0/5.0 -

The office manager of Chilton Auto Body Eric was quite warm, reassuring, & most informative! He offered me optimum service for the restoration of my 2017 BMW 330e Hybrid. I was delighted to find my vehicle finely detailed beautifully repaired and available in a timely fashion. Michael Van Arellanes

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So easy and they were great!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Completed work timely and car looks great!

Customer Service - 5.0/5.0 -

Manager was on top of things and communicative. We were out of town so they went above and beyond delivering my car to the house.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean