Classic Collision Aloha

4.8 (1,678reviews)
96%
19590 SW Shaw St,  Aloha,  OR  97078

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aloha, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,678)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that made vehicles look brand new. Communication was a standout strength, with frequent text and email updates keeping customers informed throughout the repair process. Timeliness was widely celebrated, as numerous customers noted their vehicles were completed ahead of schedule, often by several days or even weeks. Customers also appreciated the welcoming, knowledgeable, and professional staff. Some customers noted areas for improvement directly from their feedback, including occasional communication gaps, delays beyond estimated timelines, minor quality issues such as adhesive residue or paint concerns, and incomplete repairs requiring return visits.
Select to learn more
"Classic Collision Repair, did an exceptional job fixing my front bumper. I was impressed how great the paint and body work ..." Read more
"The repair looks high quality and the end result surpassed my expectations. When I received my car it was as if the damage was ..." Read more
"The workmanship from classic collision has been excellent. I have been here before and both times I have had ..." Read more
"... ends up looking nicer than the rest of the car. The door that was repaired closes smoother than the other three doors and better than it did from the factory. All the ..." Read more
"Honestly, they totally nailed it with the work on my car. I'm seriously impressed with how everything turned ..." Read more
"They delivered my completed repairs well ahead of schedule. Almost 2 weeks ahead of schedule. Which was unexpected, ..." Read more
"Wow, I was so stoked when they finished the repair way ahead of schedule! Its always a pleasant surprise when things wrap ..." Read more
"... process. Had great communication during the repairs and finished quickly and the car looks like new. Thank you for the great work." Read more
"It took them a month and eight days to fix my car. The insurance company and auto body shop said it ..." Read more
"Got pushed out multiples with no communication"
"Seriously, they were on top of things with my car repairs! I got regular updates, so I always knew what was going on. It was so nice not having to guess or constantly ..." Read more
"Awesome communication throughout the entire process. Car was only a couple days past original completion ..." Read more
"... loop while my vehicle was in the shop for 2 weeks. Not once did I ask what is going on because everyone was on top of it to communicate everything. Even when a part ..." Read more
"Delay and not so great communication in many times."
"Case worker quit mid repair and had no communication. Didn't pull all the damage in the first report."

My Experience

Likely to Recommend

Repair Quality

Guillermo was great to work with.

Customer Service

My Experience

Friendly staff, great communication throughout the process and car looks great!

Likely to Recommend

Repair Quality

Customer Service

Oscar and the person at the front desk were extremely helpful!

Returned Clean

My Experience

My Experience

Great job thank you Oscar!

Likely to Recommend

Repair Quality

Had to return for adjustments

Customer Service

My Experience

I had a great experience with Classic Collision. Guillermo kept me informed throughout the entire repair process and was always very communicative. He took the time to provide updates, answer my questions, and made sure I knew what to expect every step of the way. His professionalism and excellent customer service made the experience much less stressful. I really appreciate the care and attention he provided, and my car was repaired beautifully. Thank you to Guillermo and the entire team for a job well done!

My Experience

Excellent customer service! Awesome team

My Experience

Guillermo was extremely knowledgeable and easy to work with. Work done on my car was fantastic

Likely to Recommend

Their work is superb

Repair Quality

Guillermo was very knowledgeable with his estimate and great when I picked the car up car looks great

Customer Service

Everyone I dealt with was curtious and helpful

Returned Clean

Likely to Recommend

Excelente cervicio!

Repair Quality

Muy buen trabajo! El color quedo perfecto como si no ubiera tenido un golpe

Customer Service

Guillermo tiene muy bonita forma de atender y de explicar paso a paso lo que iva hacer y el trabajo que hizo

Likely to Recommend

Repair Quality

The paint and body work were nicely done. The new side mirror had/has a layer of adhesive still on it as if it was not cleaned after removing the protective film.

Customer Service

The customer service was great from beginning to the end.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, quick turnaround and live updates. best quote and flawless work. Would be my go to place without second thoughts

Likely to Recommend

Totally recommend

Repair Quality

Delivered ahead of time! Great service!

Customer Service

Attentive

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a wonderful experience with Classic Collision. Guillermo was great and kept me updated through every step of the process! 10/10 would recommend!

My Experience

I worked with Guillermo who was very pleasant and professional. He kept me informed of the status of my vehicle from day one also confirmed the day of completion which was done on that day. I will always refer to people who are looking for quality work to go to Classic collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me updated every step of the way and repairs were completely in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a good job. I’m fixing the car, but it took them a month. Between the insurance company not responding and then finding things that they knew they needed to fix last minute made it to where I did not get my car back for a month and eight days. I understand it to be fixed completely, but it was supposed to be a two week job.

Customer Service

It took way over the time it was supposed to. But everything is fixed so that’s good. Next time I will just like the insurance company and the auto body company to work together and have a faster response time. Besides that I appreciate everything everyone did to get the job done. Even if it did take a little bit of me calling and pushing.