Classic Collision Aloha
In operation 43 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aloha, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I brought my RAV4 in for a bumper scratch repair. Your staff took pictures, should have known a new bumper would be needed. Had my car for, I believe, 9 days and today I got a call asking if I want the bumper fixed. Miss communication and I said no, but of course I do, that's why you had the car. I don't even know why that should have been a question. The bumper needs to be fixed! Billy is on it, will be talking with Hartford to get this settled. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Incredibly nice, flexible, accomodating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with the great customer service I received at Classic Collision. After they repaired my car, they fully detailed it before returning it to me. My car has never been that clean & shiny. Thank you Classic Collision for your friendly employees and great overall service. Regina
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a wonderful experience with Classic Collision. After they repaired my vehicle, they completed detailed it! My car have never been this clean. The associates are helpful and friendly. Thank you Classic Collision! Regina D.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was returned to me in better condition than it was previously. Classic even fixed scratches that were not related to my accident. My car now looks brand new! I would highly recommend Classic Collision. They were efficient and very kind and transparent
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
Definitely wouldn't recommend this body shop to anyone unless they change my mind.
Repair Quality - 0.5/5.0 -
The front bumper to my BMW 435i M-Sport needed to be replaced. I was told vehicle was ready. I later learned that there was a parking sensor issue that still had to be addressed. So I left. Parking sensor issue was rectified and I got a second call telling me the vehicle was ready. I picked my vehicle up but did not get the chance to do an inspection on the spot as it was dark outside and the vehicle is black. So I left and did a thorough inspection the following day. I then noticed that the left break air-duct (passenger side) was missing. I emailed my adjuster and was informed that the body shop was notified. I had to check with the body shop myself as nobody bothered to give me a courtesy call regarding the incomplete work. I live in Oregon where it rains a lot. So you can understand my concern about water and dirt sipping into the electrical components (wiring and parking sensors) behind the bumper all because someone thought I wouldn't notice that this air-duct was missing. I work on cars myself and there's absolutely nothing that can get passed me without noticing. When I took the vehicle back to the body shop, someone looked at it and confirmed that indeed the part was missing. Said individual explained that the parts that were ordered were for a different style bumber. So basically, they went ahead and assembled the front bumper anyway knowing full well that this crucial piece was missing. I have definitely lost all faith in the work that was done. I'm almost compelled to take off the bumber myself to check everything else on the inside. I'm terrified of what I might find. So I was asked to drive the car around as is and that maybe one day someone will contact me saying this piece of plastic shielding is now available and ready to install. I honestly don't see that happening. I can guarantee that I will never get a call back. Luckily, I have multiple cars. This particular vehicle will be left parked in my garage for obvious reasons. I will give this body shop the benefit of a doubt and see if I get a call within the 2 weeks that's been allocated to source this missing part. If, I don't hear any updates within this time frame, only then will I be making a formal complaint and see if I can get some legal aid. Either way, this vehicle will be fixed one way or another. It might take years but I'll be sure to see this incomplete work rectified.
Customer Service - 2.5/5.0 -
Personnel are polite and professional but luck urgency.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The mechanic kept me up to date on everything, from the estimate to the repairs. It was convenient to receive texts about the estimated completion date. Very friendly staff.
My Experience - 5.0/5.0 -
Quick repair with excellent service and quick and consistent communication. Corbin is amazing and was willing to work with me for dropping off and picking up. Only time I had issues was when trying to call and get them to communicate with State Farm. After calling twice nothing was done until I called State Farm myself and had them send the paperwork. I spoke to the same person both times but cannot remember his name.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the third time that I have had work done at Classic Collision and I would not go to any other place.
Customer Service - 5.0/5.0 -
Treated very nicely and was given a ride back to my home and picked up when the repair was done.