Classic Collision Augusta Canal

4.5 (120reviews)
93%
211 15th St,  Augusta,  GA  30901

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (120)

My Experience

Nice touch that the interior was cleaned. Your front office staff are very nice and professional. I will definitely recommend Classic Colision.

Likely to Recommend

Repair Quality

Teck and front office were very nice and professional

Customer Service

My Experience

Everyone was so helpful with answering my questions. Thank you to everyone ❤️

My Experience

I thank you all for being prompt, courteous, and doing good work.

My Experience

Took a little longer than I expected but you guys always kept me informed and I thank you for everything.

Likely to Recommend

Repair Quality

Work was superb. Just took a little longer than I expected. I appreciate the attention to detail. The lines match up as well as the paint

Customer Service

Friendly.

Likely to Recommend

Never in a million years would I recommend this shop. I have even mentioned to GEICO that they should be removed from their recommended shops

Repair Quality

Although I am sort of satisfied with the work. It took over 3 months and many delays along the way

Customer Service

Melissa who I spoke with many times over the 3 months was great but again the amount of time, over 3 months, was unexceptionable. How does it take over 2 and a half months, painting the bumper to realize it wasn't the correct one?

My Experience

Everyone….Amazing! Our vehicle looks great and we are so pleased! Thank you one & all! You definitely deserve praise.

Likely to Recommend

Repair Quality

Everyone was super nice! We were pleased with the speedy recovery and the staff were so kind.

Customer Service

Very personable and kind. They made us feel at ease.

My Experience

The communication was amazing throughout. I was never concerned or worried about what was going on. It was done in an amazing amount of time. The car looked amazing when I got it back. It was cleaned as well unexpectedly. Thank you so much. The team is amazing and professional.

Likely to Recommend

Repair Quality

The car looks amazing and customer service was great.

Customer Service

They were amazing at communication and polite always.

My Experience

Excellent service Employees went above and beyond to help in every way possible wouldn’t go anywhere else

Likely to Recommend

Definitely recommend

Repair Quality

Looks great very satisfied

Customer Service

Went above and beyond excellent service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

All of the staff were pleasant and professional. The cost of the repairs were exactly what was quoted. It was great to have the updates on the repairs.

My Experience

Their team was very prompt and keep us in the loop with the progress of repairs which is very rare these days. Thank You.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Superior work done on my car! Excellent customer service from the ladies at the desk. Thank you to all the staff.

Customer Service

My Experience

So I want to start off saying I don’t usually review things and this is strictly meant as constructive criticism. They replaced my window washer tank and didn’t refill the fluid so my warning light was still on. That would be okay but I did specifically ask if all my warning lights were off and was told it was. Just keep it real. Thats all.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Definitely will

Repair Quality

All was performed perfectly, quickly, and with good communication

Customer Service

All great

My Experience

Thank you for the car being done in a timely manner looks great. Very good communication throughout the incident. Virgil.

Likely to Recommend

Enjoyed my experience with y’all and the Aiken shop also, I’ve 3 incidents in 2 months, its a pleasure to work with Classic Collision.

Repair Quality

Looks Great

Customer Service

Very friendly and smiling, good to see cheerful people thank you

My Experience

The entire experience was simply Phenomenal. The staff was courteous .. professional and client focused. I was updated on the status of the repair process. I was given a completion date within 24 hours after the assessment. I would definitely recommend the ladies at Classic. I like the one and done concept. The collaboration of Geico, Enterprise and Classic was awesome!

Likely to Recommend

Repair Quality

Customer Service