Classic Collision Bandera
In operation 45 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The repairs were done in a short time. The quality of the job was excellent. I am well satisfied with the results. Great job !!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Some unique minor issues with inside cleanliness but the manager was immensely polite and professional. She did everything she reasonably could to make the situation right. Very personable.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service person was great. Glenn helped me through the entire process. He communicated every time there is an update with the vehicle.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied!! Took a little longer than expected but because of that they took off a scratch out of courtesy that another place was going to charge an outrageous amount for. Would definitely use in the future if another incident occurs. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When my vehicle was towed from the accident my car was locked and toed to the police station towing area , it was then towed to the repair shop later I dropped off the car keys when I receive my vehicle the door was damage and shown that it was forced open, I showed Pablo what happened to the vehicle his response was that no one forced it open due to the car being unlocked my vehicle was towed to their lot locked I had to take them the keys , Pablo is The person in charge of all the paperwork and making sure that my car was fixed. Pablo was very nice but again my vehicle was forced open the paint was chipped on two sides where they used a crowbar to open it.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
100% satisfied with proCare on Bandera. 2nd time I have taken my care to them. There detail to work is amazing. The staff is so Professional and caring! Thank You!!
Likely to Recommend - 5.0/5.0 -
Great professional service 👏
Repair Quality - 5.0/5.0 -
Very Good!
Customer Service - 5.0/5.0 -
Very Professional and helpful!!
Likely to Recommend - 5.0/5.0 -
I would recommend and will help by telling other people about your service
Repair Quality - 5.0/5.0 -
The place works as a team and keep you posted about stuff daily
Customer Service - 5.0/5.0 -
Everyone was friendly and knows their duty
Likely to Recommend - 5.0/5.0 -
They always do excellent work.
Repair Quality - 5.0/5.0 -
The car/body repair seems to be quality work, but I would have preferred better communication from my service representative about the status of repair.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Wayne was very professional and provided great customer service. He kept us updated on the process of the repair of our vehicle. Our vehicle's repair was ready the day he had said work would be completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matthew and the team at the front desk were professional, polite, and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very profesdionsl
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pablo was great. He had to SEARCH to find headlight to fit my 20 year old car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk receptionist were very cordial and helpful. Matthew got me scheduled and kept me informed.
Likely to Recommend - 0.5/5.0 -
The time that was estimated was not promised. I understand that things come up, but my completion date was pushed back 3 times and you guys still wanted more time. I had to threaten to pick my car up before it being completed in order to get a sense of urgency. During the waiting time, I did not get any emails, calls, or voicemails about my updates. I had to call each time I wanted an update and even then, I had to leave a voicemail at times. I now have my car, and there is a piece of the door that does not align seamlessly and it looks like the pieces were put together in a rush. I expected more out of a well known company like ProCare and I’m left with only disappointment. I would recommend you guys to anyone.
Repair Quality - 2.0/5.0 -
The time that was estimated was not promised. I understand that things come up, but my completion date was pushed back 3 times and you guys still wanted more time. I had to threaten to pick my car up before it being completed in order to get a sense of urgency. During the waiting time, I did not get any emails, calls, or voicemails about my updates. I had to call each time I wanted an update and even then, I had to leave a voicemail at times. I now have my car, and there is a piece of the door that does not align seamlessly and it looks like the pieces were put together in a rush. I expected more out of a well known company like ProCare and I’m left with only disappointment. I would recommend you guys to anyone.
Customer Service - 2.5/5.0 -
The time that was estimated was not promised. I understand that things come up, but my completion date was pushed back 3 times and you guys still wanted more time. I had to threaten to pick my car up before it being completed in order to get a sense of urgency. During the waiting time, I did not get any emails, calls, or voicemails about my updates. I had to call each time I wanted an update and even then, I had to leave a voicemail at times. I now have my car, and there is a piece of the door that does not align seamlessly and it looks like the pieces were put together in a rush. I expected more out of a well known company like ProCare and I’m left with only disappointment. I would recommend you guys to anyone.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I felt we needed better communication about the quality of the products being used on my car was needed.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend to anyone!
Repair Quality - 5.0/5.0 -
Glen was amazing!!! This was my second experience with Pro-Care and I will always be a loyal and repeat customer……
Customer Service - 5.0/5.0 -
AMAZING
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pablo was very polite and professional on what he did for us. He did a great job.
Customer Service - 5.0/5.0 -
Front desk was very polite and great.