Classic Collision Borgfeld
In operation 9 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Schertz, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent customer service and outstanding work done on the repair of my rear bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, excellent communication, we are very happy with the results and our decision to have Classic Collision make our day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and courteous
Likely to Recommend - 5.0/5.0 -
Already recommended to two people
Repair Quality - 5.0/5.0 -
Very quick and polite
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience we had with Classic Collision was great from the counter to the repair room . Everyone was professional proficient and treated us with respect and courtesy . They made sure we knew what was going on throughout every phase of the repair. They did an awesome job ! "The car looks great"! and we are well pleased . We will come here for any future repairs and we will highly recommend this company to all friends, family and anyone we think could use the service. Rob the general manager greeted us for the pick up, he was very polite ,professional and showed alot of concern for us and the workmanship of our vehicle. I was overwhelmed by his hands on approachable way. I definitely give Classic Collision a 100% and A+ rating.
My Experience - 5.0/5.0 -
Absolutely excellent experience from start to finish. The team was professional, kept me informed throughout the process, and the quality of the repair exceeded my expectations. My vehicle looks as good as new, and everything was completed on time. I truly appreciate the attention to detail and great customer service. Highly recommend!”
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Highly recommended!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I had to call to receive updates on the status. Ideally, when there was a change to the expected completion date they should have informed me immediately without me having to call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done quick and a good jod
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, even cleaned up the mess I left.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely excellent work as always
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never again. I brought my vehicle in last year for a non insurance repair and had an excellent experience that was my reason for coming back
Repair Quality - 0.5/5.0 -
My vehicle was dropped off on 29 April 26 for passenger side mirror repairs. I was told by Matthew Cardenas once the mirror arrived I would get my vehicle back within in 2 days. There was no communication from CC on the status. After calling your office on 5 May 26 I was told M. Cardenas was out sick and the mirror ordered was damaged. Fine why wasn’t I informed of this setback? After calling on 7 May 26 I was told that additional charges for calibration would be needed and the adjuster wasn’t responding to messages. I contacted Progressive on 8 May 26 and was told by the agent that my vehicle was picked up that afternoon. After speaking with CC manager on 11 May I was told that my vehicle was ready but they were unable to reach adjuster. I contacted Progressive and got the name and phone number of the area adjuster and provided that information. After I contacted the adjuster I picked up my vehicle on 12 May 26. Most frustrating that CC didn’t have a phone number to the adjuster and seemed to be no sense of urgency along with the lack of communication in keeping me informed after I was told it would only take 2 days
Customer Service - 0.5/5.0 -
No communication
Returned Clean
Kept me Informed?
No
My Experience - 5.0/5.0 -
Staff were patient and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was smooth and easy! I appreciated the communication and exceptional customer service. I’m thankful that everything was arranged for us and we were well taken care of. The turnaround time was also quick and the repairs look great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really happy with the work done on my Ford Explorer! The body and paint job came out amazing — looks brand new. Couldn’t have asked for better results. Great job to the whole team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Classic Collision did an amazing job from start to finish. Matthew kept in contact with us, letting us know of any updates, and where they were in the process. We would definitely recommend them to anyone needing repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We felt very taken care of, and Matthew went above and beyond in communicating with us throughout the entire process.