Classic Collision Borgfeld
In operation 9 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Schertz, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Good customer service
Repair Quality - 4.5/5.0 -
Great communication
Customer Service - 4.5/5.0 -
Great communication
Returned Clean
Likely to Recommend - 1.5/5.0 -
The odds are not good.
Repair Quality - 2.0/5.0 -
My vehicle was not touch for a week until I called to get an update. I had to call the office 3 times and left messages with them until the technician finally reached out to me on the status of my vehicle. Poor customer service
Customer Service - 1.0/5.0 -
Terrible! I had called 3 times before someone finally returned my call.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was kept appraised of the status of my car throughout the whole process. The workmanship was second to none. Very happy with the absolute top quality of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
The staff is always kind and understanding. They take the time to go over everything with me and never treat me like I am a bother. They are absolutely wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
All the repairs look amazing. A few things were missed however. When it first arrived there, I specifically told the adjuster that the XM Satellite radio and navigation stopped working after the accident. She wrote it down on the fender, but it was never fixed. Also, we had HID headlights in both sides, when the drivers side was replaced, it was replaced with a regular halogen light making two different headlight colors. Otherwise the repairs were good.
My Experience - 5.0/5.0 -
Excellent job. Outstanding customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely repair. Professional staff! Would be a customer again.
Customer Service - 5.0/5.0 -
Professional. Helpful! All questions satisficatory answers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They took a long time to deliver the car to me, they gave me a delivery date and they did not deliver it to me that day, later when it was ready I went for it and it was all out of order what they shaved. very bad experience terrible service, I would never recommend it duraron mucho para entregarme el carro, me dieron fecha de entrega y no me lo entregaban ese dia , despues cuando ya estaba listo fui por el y estaba todo descuadrado lo que rapararon. muy mal experiencia pésimo servicio, jamas lo recomendaria
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Terrible service, my car was all out of square, it does not look good, I would never recommend it, very bad experience and they took a long time to deliver the car, I lost work and did not make a trip on time pesimo servicio , mi carro quedo todo descuadrado no se ve bien , jamas lo recomendaria , muy mala experiencia y duraron mucho para entregarme el carro perdi de trabaje y de no realizar un viaje a tiempo
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought Alicia was very communicative throughout the whole process. I had some unfortunate delays because of Geico but I could count on Alicia to give me some straight answers about where we were in the process. I both respect and appreciate her transparency and I will recommend this repair shop to others in the future.