Classic Collision Borgfeld
In operation 9 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Schertz, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my truck look and feel new again
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
Yu took almost three months to repair my vehicle
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Radiator is leaking and the rear bumper did not get fixed.
My Experience - 5.0/5.0 -
Procare did a great job, can't even tell my car was hit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I asked about getting the paint color during the inspection and Josh said don't worry about it because they would do the touch up on the small spot on my hood. Unfortunately they didn't touch it up and I still don't know the paint color to do it myself.
Returned Clean
My Experience - 5.0/5.0 -
Everything was done very well the car was done ahead of time great place and people
Likely to Recommend - 5.0/5.0 -
because of the quality of work and professional people I delt with mainly Josh and the receptionist
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is indistinguishable from a brand new car. The body and paint look incredible.
Customer Service - 5.0/5.0 -
Alicia and her colleagues were always friendly, always helpful, and they regularly kept me informed. In particular, Alicia was not hesitant to send the vehicle back for a re-spray of the paint if she felt it was not absolutely perfect or if the gloss and color were not a precise match to the other body panels.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire staff & maintenance team are amazing!!! I dropped my car off on a Tuesday & it was ready for pickup that Thursday. Lucinda, my car was washed, sparkling & looking immaculate. Thank you ProCare Collision for a job well done!!
My Experience - 5.0/5.0 -
The staff members were very courteous and had great customer service! I loved how they kept me up to date on every phase of the repair (via text message). I highly recommend their services 10/10
My Experience - 5.0/5.0 -
The Team, from the Front Desk to the Folks that did the repairs did an awesome. From the time we coordinated, dropped & picked up the vehicle everyone was helpful, courtesy & professional. I was made fully aware of each phase my vehicle was going through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alicia's customer service was outstanding! She communicated well and kept me informed about my car during the entire repair process. Thank you for a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication from Alicia
Likely to Recommend - 4.5/5.0 -
Staff was very friendly and attentive. They were very nice and willing to look at my car when I called to inform them that the window did not roll up. They apologize for that and said I could come in any time to have it looked at. I would definitely recommend them
Repair Quality - 4.0/5.0 -
Very friendly and attentive customer service however when I got my vehicle back. My seat headrest was broken, I had bolts sitting in the passanger seat and the window they fixed doesn't roll all the way up.
Customer Service - 5.0/5.0 -
Very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome communication w me even when I brought it back in quick turn around
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
A few weeks after I got my car fixed at Pro Care. Terrible quality control. I noticed loose broken parts and bumper also loose. Had to take back to have parts replaced and bumper adjusted. Every time I would call to get an update I would get a different service tech. First service rep resigned. Second rep resigned also. Best service tech customer service was provided by Alicea. Overall, not a good first experience. Will not be a returning customer.