Classic Collision Broad East

4.5 (107reviews)
88%
1323 Broad St,  Augusta,  GA  30901

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (107)

Likely to Recommend

Repair Quality

All my parts was not put back on the car and everything was not check to make sur it was working

Customer Service

My Experience

The repair was done right and it was a pleasant experience

Likely to Recommend

Repair Quality

Repair looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service friendly staff

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I love CC for there professionalism

Repair Quality

I would recommend CC to others that need body work completed, also they have great customer service

Customer Service

I felt Welcome and safe my Truck would be in good hands

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

From the gate customer service was top tier! From the initial phone call to set up repairs to the visit to drop car off to me picking up my car was great! Andrew is very knowledgeable and amazing! Samantha is very friendly and helpful. I am 48 years old and it’s my first time ever having to deal with an accident and repairs. Thanks to you all it was a breeze and eased my mind with all the professional help from each employee! Thank you so much for your help with my repairs.

Customer Service

From the gate customer service was top tier! From the initial phone call to set up repairs to the visit to drop car off to me picking up my car was great! Andrew is very knowledgeable and amazing! Samantha is very friendly and helpful. I am 48 years old and it’s my first time ever having to deal with an accident and repairs. Thanks to you all it was a breeze and eased my mind with all the professional help from each employee! Thank you so much for your help with my repairs.

My Experience

The young man assigned to my car was veey good and professional. Thank you

My Experience

Thanks for everything you all did for me. Service was excellent.

My Experience

My car looks good I love the job that they did I want to thank them and if I need any more things done to my car I will be back Thanks so much again Love it

Likely to Recommend

Repair Quality

Great work I love it

Customer Service

Returned Clean

My Experience

Drew did a great job

Likely to Recommend

Repair Quality

Customer Service

Very good service

Returned Clean

My Experience

My accident involved three different insurance companies and they did a great job helping me navigate the process, from securing a rental, keeping me updated on the progress, and fixing my car in a timely manner!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good

My Experience

Could have washed it

Likely to Recommend

Repair Quality

I love my car they are really great!!! Andrew was a great help

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend them but I'd include the issues I had with the length of time it took to get the truck back

Repair Quality

Supply chain slowed the repair evidently. It would've been a higher score if my truck was repaired quicker

Customer Service

My questions were answered within a few hours.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks excellent! Robin did an excellent job of keeping me updated and explaining everything. Samantha is the right person to have at the front desk and was a huge help during drop-off and pickup. Thank you to Robin, Samantha, and all the hard workers in the shop and behind the scenes in getting my car repaired and back to me in a very timely manner!

Likely to Recommend

Repair Quality

Robin took excellent care of me! She kept me updated throughout the process. A realistic timetable was set, and everything from drop-off through drive-off went incredibly smooth. Samantha was also a pleasure to work with. She took my information, got things set up with my insurance, and was a joy to deal with. She’s the right person to have up front!

Customer Service

Robin and Samantha rocked it! Both were very nice. Robin made me feel extremely valued as a customer.