Classic Collision Broad East
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Classic collision kept in contact throughout the entire repair process, and provided excellent results. They were very nice and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Drew made sure to inform me throughout the entire progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrew was so nice!!!
Customer Service - 5.0/5.0 -
The best in Town!!!
My Experience - 5.0/5.0 -
Everyone at this location was more than helpful. They did quality work and were very professional and welcoming. I do intend on bringing more of our vehicles to them. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick! Looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I have used Kendricks a number of times since the early 90's and ALWAYS felt like the service and the work were 5 star. This time was an incredible disappointment....and makes me wonder is it because of the change in ownership?
Repair Quality - 2.5/5.0 -
the repair itself is great. the problem was management of a simple repair resulting in the car being in the shop for 3 weeks and 2 days
Customer Service - 2.5/5.0 -
the repair was a simple bumper fix and tail light lens. 3 weeks 2 days. whether the problem was insurance, vendor or Classic, I only was told anything when I called and asked for updates....and the updates proved meaningless...next day, next day, next day
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, timely completion
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
our car was repaired quickly and efficiently with no problems !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks great!
Customer Service - 5.0/5.0 -
Everyone was very kind and welcome when we came in. Went out their way to keep us updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied they did an amazing work
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made my car look like new.
Customer Service - 5.0/5.0 -
Very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The work done that was paid for by the insurance company is fine....except for the tailgate may be a little tight when it closes. The work that I paid for out of my pocket, I am not pleased with.... 1) when I brought the car in, the door did not close perfectly. Kind of a double kiss when closing. It still has the double kiss....I believe the door needs to be lifted a touch. 2) I am pleased with the front left qtr. panel/bumper work. It looks good, however, it is not identical to the right side where the windshield, door, and panel meet. It is not flush....this was actually pointed out to me by your technician. He apparently didn't know the work that was done before making his comment. He also didn't know that the front bumper was taken off by your guys. This being a concern since the sensors in the front are not working. After he went inside and pulled the job up in the computer, he acknowledged that the bumper was removed and maybe the sensors were not reconnected properly....since he saw the connector hanging down from behind the bumper. 3) I do not understand why the front bumper was taken off in the first place since the only damage was caused by my driver's side door being pushed beyond the 90% allowed. There was no damage to the front bumper and leads me to believe there was unnecessary work done to "pad the pocket". My father, brother, and I have used Kendricks in the past and this is the first time that I am not satisfied, nor confident with the work performed. Secondly, it is now becoming a challenge for me to get my car back in to have my concerns addressed since my work does not allow me the freedom to drop the car off, and do my other appointments on my day off. The necessities of a vehicle limits me to leaving my car....also when these things should have already been fixed before I picked my car up. The lack of attention to details by your crew is now causing me inconveniences that I shouldn't be experiencing.
Customer Service - 1.5/5.0 -
Noted in first comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks like new.❤️
Customer Service - 5.0/5.0 -
Everyone was so nice. Especially Andrew he’s a great asset to your company.