Classic Collision Broad East
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I’m satisfied with it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication from Andrew was great. The customer service of the entire team was great also. The work that was done looks fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
This repair took much longer to get completed than was told. Communication was not good. It cost us over $600 extra dollars in rental car fees due to timing to Complet job
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They didn’t fix my car because they said it was previous damage
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrew was awesome and kept me up on everything that was going on. My truck looks great. He deserves a raise,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrew was great to deal with. He kept me up on everything that was going on. He is an asset to your company
Customer Service - 5.0/5.0 -
Andrew was on top of everything
Returned Clean
Likely to Recommend - 0.5/5.0 -
We were told not to use classic. We certainly won't recommend them
Repair Quality - 1.5/5.0 -
This was a horrible experience. They had our truck for 47 days for a non frame damage issue. The truck sat on the lot for nearly 40 days because the wrong part was ordered twice. We could've been driving the vehicle until the correct parts arrived. Instead, we had to use our other vehicle to transport our work trailer to jobs, putting over 2k miles on that vehicle. Our rental car coverage didn't go past 30 days so we had to fight to get Classic to pay for a rental until the truck was finished. And that was awful. Nearly 6 hours waiting inside Enterprise because no one at Classic other than Randy thought it was important to figure out the billing so we would have a vehicle. And on top of it I was expected to pay the deductible. That should have been on them!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Only if they have time to wait!!!