Classic Collision Broad West

4.8 (134reviews)
96%
1333 Broad St,  Augusta,  GA  30901

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Gm, BMW, Honda/Acura, Ford/Lincoln, Ford Glass/ FCGN, FCA, Genesis, Hyundai, Infiniti, Kia, Nissan and Tesla making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Tesla
Volkswagen

Reviews (134)

Likely to Recommend

They did a good job

Repair Quality

Happy with the work

Customer Service

Very good

Likely to Recommend

Repair Quality

Very professional staff. Kind and positive approach. Clean and quiet environment

Customer Service

Quick and clean decision. Immediate solution.

Returned Clean

My Experience

Excellent service you all have.When I first brought my car in my service lady were so kind and so professional. Thanks to my service lady who helped me with my Honda when I first can him. God Bless Mrs Irma

Likely to Recommend

Repair Quality

My service lady was excellent. When I came in she gave me her professional knowledge and her expertise. I was very happy to have her as my service advisor.

Customer Service

My service advisor is a very experienced and knowledgeable person

Returned Clean

My Experience

The customer service was exemplary. I received an email when they submitted the request to my insurance, and when the claim was received and approved. They also called me when they ordered and received the parts, and when they were ready to make the repairs. I was greeted at the door by name with a warm smile and offer beverages during my wait. They even checked the molding on the opposite side of my window while completing the repairs at no extra cost. The actual cost came in lower than the estimate. Anne Marie was awesome to work with and responded promptly to emails and messages.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Very good job I 💕 it thank you so much

My Experience

You have very Customer oriented employees, who were always there to assist. Your highly skilled vehicle professionals did an Outstanding job on my GMC Denali. Thank You

My Experience

Classic Collision did a fantastic job on my Rogue! The girls were so helpful as I had never had an accident, explaining the process, handling the rental company and dealing with my crazy insurance company. I highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

They were great! They kept me up to date on my car and explained everything clearly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already been telling my friends on how happy is was with the whole experience.

Repair Quality

I was so totally satisfied from the moment I first walked in and it all started and ended with the personnel you have working in the that area. Starting with Christina Cadle, Anne Marie, Christine Johnson, Danielle A. and Alesha J. You could tell that they enjoy working there and I will recommend anyone to take any repair work to your Repair Shop. Thank each one of them for me. They all sure made be feel at ease a valued.

Customer Service

Again, everyone i came in contact with were just upbeat and were willing to help.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will do work with again.

Repair Quality

Very pleased with their service. Christina and her team went above and beyond to ensure my vehicle was fixed in a reasonable time. I would trust them with my Tesla service again.

Customer Service

Christina was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Robin communicated on a regular basis with updates regarding the status of our bmw repairs.

Customer Service

My Experience

Christina C. Was great from start to finish. Repairs look great and they finished ahead of time.

My Experience

My Experience

Robin was incredibly kind and helpful. Communication throughout the entire process was spectacular.

Likely to Recommend

Repair Quality

Customer Service