Classic Collision Capitol

4.9 (1,763reviews)
99%
9741 SW Capitol Hwy,  Portland,  OR  97219

In operation 43 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,763)

Likely to Recommend

Repair Quality

Great customer service. I would recommend this shop to close family, because I know they would get professionalism and top quality service.

Customer Service

My Experience

Likely to Recommend

Depending on price.

Repair Quality

My friend picked up the car so I don't actually know the state of the repair. I know there was a deductible to pay and it would have been good if I'd been contacted for payment. Not sure if that was him being proactive or the office taking payment from the person who showed up to collect. I'll assume repairs are good, however, I'll not be back in Portland until the end of April. I'll touch base with my friend. Thanks again for the speedy resolution, it's appreciated.

Customer Service

Shop front of office staff were friendly enough and the guy taking care of me was very detailed and through in his explanations of the insurance process

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Chris was nice

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication, wonderful repair job, all around great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Martin was great! I appreciate how he worked with me to identify priorities to help ensure my 1998 car wasn't totaled. For the things that were repaired, my car looks fantastic!

Customer Service

Martin was great! I also enjoyed working with the front desk staff member who helped me coordinate my estimate and repair.

Returned Clean

Likely to Recommend

Repair Quality

Martin's work is amazing. My car looks brand new again. Cannot notice anything that would point out to that this car have been involved in an accident. Great work by Martin. I will definitely recommend to my friends.

Customer Service

My Experience

Over all all the repairs that were stated by the estimator were done and completed on time as stated. The paint was matched perfectly and there are no flaws either. One thing that I will say that should be addressed is that the Left side headlight assembly should be adjusted a little more. But it doesn't impair my ability to see at night. I appreciate everything Martin did for me, keeping me up to date with fixes, paint, etc. Martin and his team did an excellent job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Martin was amazing, he thoroughly explained the process and gave us consistent updates. He was kind and great to work with. Thank you everyone!

My Experience

10 out of 10 would recommend to others My car done early, they called several times for updates was super Polite and easy to work with, hope I never have to take my car in for bodywork again but if I do it is worth taking my car to Portland from Beaverton for the awesome service I got here

Likely to Recommend

Repair Quality

Customer Service

Staff was so helpful in communication and their work. My car had not been this clean since I bought it.

Returned Clean

Likely to Recommend

Repair Quality

Had a great experience working with Classic Collision, and Martin was pleasant to work with. The work done was excellent and my vehicle looks like new.

Customer Service

My Experience

My Experience

My Experience

This place is just wonderful! Customer service is amazing- abs Chris was attentive, responsive, kind and did incredible work on my car. Highly appreciated and recommended. Thank you guys from the bottom of my heart Oren

My Experience

The best service I can imagine. Definitely 5 stars. The car looks like new. The people were friendly, kind, and professional. I would never go anywhere else.

Likely to Recommend

Overall, the repair work was wonderful.

Repair Quality

Excellent job

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Chris was amazing!!! So pleased and happy with their customer service- received phone calls almost every day on status of car along with texts- Chris handled all problems with the insurance company also- my car was cleaner than I have seen it in a long time when I picked it up!! Can’t say enough good things about classic collision reception woman was also very pleasant

Likely to Recommend

Have told several people how pleased I was

Repair Quality

Above and beyond wonderful customer service!! Chris worked with insurance company and provided updates through phone calls and text messages- my car was so clean when I picked it up

Customer Service

Everyone who works in this office was so welcoming and helpful

Returned Clean

Likely to Recommend

Repair Quality

Exceptional service communication

Customer Service

Returned Clean