Classic Collision Chamblee

My Experience - 5.0/5.0 -

I appreciate Nick’s attempt to find the part and keep the cost as low as possible. I could only have been more pleased with a smaller bill😀

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I'm a State Farm Agent in area. We have referred your place & had to use your services :-)

Repair Quality - 5.0/5.0 -

Well informed by Nick. Work looks good & ahead of scheduled time

Customer Service - 5.0/5.0 -

Nick is excellent!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They are very nice and really good for my Porsche.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Did not overpromise on expectations

My Experience - 5.0/5.0 -

My name is Lakeyesa (but most people call me Kat), and I just had to share how wonderful my experience was! From the very beginning, everything was absolutely amazing. Nick reached out by text to schedule my appointment and bring my car in, and shortly after, he called to introduce himself as my point of contact throughout the entire service. That personal touch made such a difference. Nick was the only person who truly made me feel seen and understood about my dented trunk. While others said it “didn’t look that bad,” he listened to my concerns and took them seriously. His communication was excellent from start to finish, and I always felt confident that my vehicle was being handled with care and would be safe when returned to me. I even had to apologize for calling so much on the final day — I blame my job and my nerves! But Nick never made me feel like a bother. He made sure my car was ready right on schedule and even walked me out to see my “new bumper baby.” That moment meant more than he probably realizes. Thank you, Nick, and thank you, Classic Collision! You are truly amazing at what you do. I only wish I could have seen the repair process — that would have been so interesting to watch!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Car wasn’t fixed after we picked it up and had to drop it off the next day. Still waiting for it to be completed

Customer Service - 2.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The shop does good work.

Repair Quality - 5.0/5.0 -

Better than expected

Customer Service - 5.0/5.0 -

Kept me up-to-date every step of the process.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Repeatedy reminded Classic of the need to source the loud noise while driving but it was deferred until receipt of the under shield. This meant that it wasn’t until 1/20/2026 a wheel was removed and I was told I had to take the car to Jaguar. Classic Collision stated it could be the front right axle or wheel assembly. Turned out it was simply a bent heat shield that required reshaping to avoid hitting the driveshaft.

Customer Service - 0.5/5.0 -

Dropped off 12/22/2025. Estimate complete and submitted 12/31/2025 but without troubleshooting the noise. I had to repeatedly remind them. No troubleshooting of the noise my car was making until after they received the undershield from Jaguar. 1/20/2026 removed wheel to troubleshoot and tell me my ca needs to go to Jaguar. 12/22/2025 - 1/20-2026 Threw away the bolts and clips for the shield so I had to wait for them to order them again. Did not have my car ready for Another nine days. At pickup I was charged $90.38 more than the text message from Classic states and more than what was shared with GEICO to cover the cost of the bolts/clips they threw away when they removed the old one thinking new ones would come with the new shield. I pad because the tow truck I ordered was there to take my car to Jaguar and it was the only way I could get the car released.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service as always

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional staff and proficient work, notwithstanding the need to change completion date due to holiday that delayed a needed part delivery.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you Chris, Pete, and team. Great work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Unfortunately my truck has been there 3 times. Each job has been done professionally and above expectations.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everything was fantasic

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am thankful that I got my car back fixed. I was impressed by the care and kindness they showed me through this complicated process. They were allways available to listen and give me update. They were honest to always share the challenges and finally found the solution. I am thankful to Peter and Chris and the secreteary for their kindness, excellent communication skills and patience. When you are facing hardship you ought to be sarrounded by human kindness.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work and good communication

Customer Service - 5.0/5.0 -

Good communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

The staff is fantastic, but there were delays, so I didn't score higher

Customer Service - 5.0/5.0