Classic Collision Cleveland

4.8 (1,647reviews)
97%
2709 South Lee Highway,  Cleveland,  TN  37311

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (1,647)

My Experience

Great experience. Truck looks like new and was very clean when I picked it up. They communicated every week about the progress of the work. I could not be happier. Thanks.

Likely to Recommend

Repair Quality

Great job on my truck and great communication also.

Customer Service

Stayed very well informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job by your team and the quality of the workmanship is top notch! I have had both of my vehicles in your shop and we are very pleased with your work! Thanks for your team and staff for your professionalism.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great customer service and communication.

Repair Quality

Great customer service.

Customer Service

Communication thoroughly detailed.

Returned Clean

My Experience

Looks like a new car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with job well done, specially the pick up/delivery of my vehicle. Thank you very much!!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will use again when the need arises.

Repair Quality

Very satisfied with your service. Everyone was very professional.

Customer Service

Satisfied.

Returned Clean

Likely to Recommend

Will absolutely recommend them, in fact. I already have.

Repair Quality

Quick, efficient and very nice people. Did a great job!

Customer Service

Likely to Recommend

Because it was a great job

Repair Quality

Look very very good

Customer Service

Very nice

Returned Clean

My Experience

Excellent customer service! My repair tech explained the estimate when I dropped off the vehicle, updates were texted as progress was made and received an overview of the work as we conducted an inspection of the work. Very satisfied with Classic Collision.

Likely to Recommend

Only if they can correct issue

Repair Quality

Had to take back in for problem with door

Customer Service

Overall very good

My Experience

Car looked very good. A couple of very minor things came up ( one of the head lights LED strip stop working and they caught it). Good goods that seem know what they are doing.

Likely to Recommend

I only give out recommendations when i think they deserve it.

Repair Quality

Great job on rebuilding my car and keeping me informed every step

Customer Service

It’s a team effort and they do a good job

My Experience

Luis was excellent! He was thorough with my car and wonderful customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

While there are still some minor things that I have found since picking the vehicle up, Classic Collision has been amazing to work with and solve any problems no questions asked. I appreciate a company that can acknowledge that service isn’t always a one and done and continues to provide great customer service even after receiving payment.

Customer Service

My Experience

Great and quick service

My Experience

I was very pleased with the work , and the time frame that it took to finish the work.

Likely to Recommend

Repair Quality

I was surprised of the quick service of fixing my truck , the job you did was very satisfactory in the workmanship.

Customer Service

I was surprised of the quick repair and the friendly service.

My Experience

Yes! Absolutely amazing! I would give yall 10 stars! The communication was spot on. Then they went above and beyond and detailed my car and washed it. It looked like I picked up a brand new car. You guys are the best! Keep it up!