Classic Collision Cleveland

4.8 (1,648reviews)
97%
2709 South Lee Highway,  Cleveland,  TN  37311

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (1,648)

Likely to Recommend

Actually planning on bringing another vehicle in for paint work quote in the near future.

Repair Quality

Everything looks great. Fit lines are good. All work performed as quoted.

Customer Service

John and Cadence were great. Professional and answered all questions and advice where applicable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you all for doing a job well done as always you all do a wonderful job and great work!

Likely to Recommend

Absolutely

Repair Quality

Awesome job! Quality workmanship

Customer Service

Awesome and knowledgeable staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was very helpful getting the process started and customer service was excellent. We are very pleased with the repairs. 5 stars!

Likely to Recommend

Would recommend!

Repair Quality

Our car looks great after the repairs, actually looks better than before the accident!

Customer Service

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank Amber Mathes who help set this all up. From the beginning I reached out and got a quick response. Amber got me connected with Luis at the Cleveland branch and he was not only willing and able to get my truck fixed while I was on vacation, but I need some other work done to the truck and he went out of his way to get me a quote on it as well. I would 100% do business with these guys again. Thank you for getting my truck done as quick as you did.

Likely to Recommend

Repair Quality

I would like to first start out by Thanking Amber Mathes as she was the first person I reached out to about getting some work done on my truck. She then got me connected with Luis in Cleveland and I was able to get my truck in the shop while I was on vacation and get it back as soon as I returned. I would recommend you all to anyone that needs body work done.

Customer Service

Customer service was great communication was top notch

Returned Clean

My Experience

They were awesome. Very courteous, and finished with our car early.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job just spare tire wheel needs replaced. Thanks!!!

My Experience

John and the staff are really nice amd and professional crew. They answered every question I had and plus some. 10 out 10 I will always come back for repairs on any vehicle I have. Thanks you guys

My Experience

Well done!

Likely to Recommend

Repair Quality

Well done

Customer Service

Well done

Returned Clean

Likely to Recommend

One of the best!

Repair Quality

I am extremely satisfied with the quality of the repairs to my vehicle. From start to finish, the entire experience exceeded my expectations. I truly appreciate how respectful, professional, and kind every member of the staff was throughout the process. A special thank you to John for his outstanding customer service. He communicated with me every step of the way, answered my questions with patience, and gave me complete confidence that Classic Collision would take excellent care of my vehicle. They absolutely delivered on that promise. My car looks fantastic, and I couldn't be happier with the results. I highly recommend Classic Collision to anyone looking for quality workmanship and exceptional customer care.

Customer Service

Thank you to John and the entire staff at Classic Collision.

Returned Clean

Likely to Recommend

Repair Quality

Great work and in a timely matter.Was kept updated regularly . Would defen use again

Customer Service

Very friendly and informative.

Returned Clean

My Experience

Excellent customer service and communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We are RAVING FANS of Classic Collision Cleveland Tn.. Luis treated us like a family member. He was kind, knowledgeable and kept us informed every step of the way. We got our car back exactly when he said we would and he went above and beyond with our insurance company to make sure things were done right with no shortcuts! Candance was also very nice and professional in every interaction we had with her, whether it be on the phone or at the front desk. We highly recommend Classic Collison if you want your car fixed right and on time!

My Experience

We were very pleased with the work that was done and the work was done for a reasonable price. We would highly recommend you to anyone needing work on their vehicle!

My Experience

Huge thank you for everyone at Classic Collision! My GMC looks amazing! From the initial phone call and estimate, until I picked up my car, they were very professional and kept me updated daily on the status of my car. I highly recommend Classic Collision!

Likely to Recommend

Repair Quality

My friend commented that you’d never know the car had been damaged.

Customer Service

John an other members of staff provided status updates every day and could not have been more helpful.

Likely to Recommend

Repair Quality

John was great to work with and communicated great

Customer Service