Classic Collision Cleveland
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you all for a job well done!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair took twice the time of their estimate
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast curteous and thoroughly good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
"frank" made too many promises that he couldn't keep. Very frustrating situation.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Not always the friendliest when answering
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you for the job well done - the car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and the office, service team etc. was excellent!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thorough, timely, professional and courteous. Couldn't be happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We will never recommend them to anyone.
Repair Quality - 0.5/5.0 -
Let's put it like this: we will never use them again and we will never recommend them to anyone. They took forever to get the car fixed and when we first got it back we noticed that the fog lights wasn't replaced so we had to take it back to them. Then what should've took no more than 24hrs took a couple weeks. The receptionist was extremely rude and a total bitch. We should've got a discount for how long it took and with being talked to like dogs by the receptionist.
Customer Service - 0.5/5.0 -
They took forever to get the car fixed and the receptionist was rude as hell. We will never use them again and we will never recommend them to anyone. We should've got a discount for how long it took and how the receptionist was to us.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pretty great job Very detailed and thorough
Customer Service - 5.0/5.0 -
Courteous and friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Did not keep us updated. Had to call constantly
Customer Service - 4.5/5.0 -
Gloria was really helpful.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work - looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repair of the car was very nicely done. However, two days after having the car in my possession, the positive battery cable came off the battery post. It was never tightened down.