Classic Collision Division

4.9 (935reviews)
97%
12121 SE Division St,  Portland,  OR  97266
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In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (935)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return, often exceeding expectations with complimentary detailing inside and out. The team received strong recognition for professionalism, friendliness, and making the repair process seamless and stress-free. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many vehicles were completed ahead of schedule, which was a pleasant surprise for customers. While a few customers noted delays due to parts availability or inconsistent updates, these were generally acknowledged as understandable circumstances. The extra touches, such as vehicle detailing, battery replacements, and accommodating special requests, left lasting positive impressions and drove strong recommendations.
AI-Generated from reviews written in the last 12 months
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"The customer service, quality of work and promptness exceeded my expectation. I found Classic Collision through a friend's recommendation ..." Read more
"... how I feel about the quality of repairing my car. I cant even see where there was any damage at all. And my car was ten times cleaner than it was when ..." Read more
"Excellent service from start to finish! Highly recommend! My daughter was elated to get her car back a week ..." Read more
"... staff even arranged for Enterprise to pick me up. My car was finished within the anticipated timeframe and looked like brand new! I highly recommend Classic Collision on Division ..." Read more
"What a wonderful job. You all did more then I ever expected! Car came back so clean. Even headlight covers were cleaned up. Thank you!!"
"... even beautifully detailed my car before pick up. Great communication and consistent updates." Read more
"... Everyone was so wonderful and kind and especially the updates. They were excellent. We will definitely utilize your services again if necessary." Read more
"... work being done in a timely manner we are impressed. Excellent communication and service all around. Thank you" Read more
"The clear and consistent communication between Classic Collision and myself was excellent. I really appreciated it."
"Inconsistent messaging with the car repairs being done or undone."

Likely to Recommend

Repair Quality

Car looks great and they were so fast.

Customer Service

Everyone was very nice.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for doing a good job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The experience was really great. They walked me through everything. Keep me updated on how the process is going under the repairment and honestly, I’m glad they did faster than I expected, which is very good.

Likely to Recommend

Repair Quality

I am really greatful

Customer Service

Best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Best experience I've had. I was completely surprised by the top to bottom detail of the interior of my car, too, which just goes to show how much pride the employees put in their work, and that always translates to customer satisfaction. I will always consider classic collision for any repairs my car might need...with or without insurance coverage!

Likely to Recommend

100% will recommend

Repair Quality

Customer Service

15 all the way!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great staff. Did a great job repairing my bumper after a coyote ran into it on the highway.

Customer Service

Autumn was especially kind and helpful.

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Staff quick response to meet our repair needs. We would recommend them to anyone who needs to have work done on their autos.

Likely to Recommend

Repair Quality

Service was great..they promised and delivered..pricing was fair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good on communication and fixed everything that was needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice job and car was very clean

My Experience

My vehicle was returned to like new condition and I am very happy with the results. It was even completely detailed to perfection. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I loved the communication for every step. My car looks absolutely amazing I will work with them in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Quick, transparent & friendly service with quality results.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You were good on everything. The girl at the counter was friendly answered anything I needed to know the person that took care of me I couldn’t anything he could’ve done that he didn’t do so in other words complete service I have yet to drive the car around, but I’m sure it’s OK. The car never look cleaner than when I got it. I appreciate that I was gonna get around to it, but it was a demo on the list. Thanks again.

Likely to Recommend

They were good for me, so why wouldn’t I suggest them for somebody else?

Repair Quality

Everything went fine great service, friendly people no issues with the car👍

Customer Service

No issues👍

Kept me Informed?

Yes

Ready on Time?

Yes

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