Classic Collision Dripping Springs

4.9 (2,967reviews)
98%
3990 US-290,  Dripping Springs,  TX  78620

In operation 22 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Dripping Springs, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,967)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than before. Timeliness was a strong theme, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff and service advisors were widely commended for their professionalism, friendliness, and genuine care. A recurring pleasant surprise was receiving vehicles cleaned inside and out upon pickup. A small number of customers noted areas for improvement, including occasional lapses in proactive communication near completion, a few instances of repairs requiring a return visit, and isolated concerns about paint matching and repair quality.
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"The car was not fixed properly and unfortunately had to take it to a different classic collision to finish the repairs."
"I am having to come back for redo repairs a second time due to improper care of the repairs of our car. First a broken basin was ..." Read more
"Extremely satisfied with the quality of the repair and the attention to detail. Thank you for returning my car to me in a clean and perfect ..." Read more
"Beautiful job on my truck. Came out looking like a new truck. The service representative was very helpful keeping ..." Read more
"Wonderful experience with staff! My car was finished 3 days earlier than expected which was great!"
"... perfect and I love the daily update via texts. And it only took 3 days. Im a very a very satisfied customer. Great Job !!!" Read more
"... question. Was originally going to be ready on Wed 56 but wasn't ready until Fri 58 due to a delayed part coming in and re-do or reset the bumper because it didn't look ..." Read more
"... accurate professional kept me advised on progress and completed ahead of projected time frame." Read more
"... Showed up vehicle was entirely disassembled. Was told different stories about state of repairs. Spent $700 in rentals and was without a vehicle ..." Read more
"... service from beginning to end. Excellent communication. I knew each day what was going on with the car. Everyone is very nice and professional." Read more
"... would have preferred to handle this directly, but the lack of communication has been very disappointing." Read more

My Experience

Pretty quick and painless.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The CC team provided excellent service. The work done and the communication given was high quality. Thanks again to them for a job well done.

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Repair Quality

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My Experience

Beautiful job and I loved the updates!

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Repair Quality

Customer Service

My Experience

Dealing with Musa what's the best experience I've had in the body shop in 40 years. He handled everything to the team. When I took it in it was filthy cuz I live out in the country and it's hard to keep it clean on the inside of the outside and just pick it up about 20 minutes ago it looks brand freaking new inside and out . thanks brother. Tell your boss to give you a raise brother

My Experience

Awesome service, communication, great work. Completely happy!

My Experience

Likely to Recommend

Repair Quality

The work performed is perfectly fine. When I got the estimate, I asked if other dings on other doors could be touched up. Having most of the vehicle painted, I wanted the spots not covered in the repair to at least have some touch up paint on them. They weren't too numerous or large. I told the estimator I would be happy to pay for that. He said yes they would do that. When I was told my vehicle was ready I asked if the other spots had been touched up and what I owed for that. I was told they had been taken care of. When I picked up the vehicle and the spots in areas not painted were still there I asked about it. I understand there was a lack of communication here and I had never been given a quote on what those minor touch ups would cost me. However the individual I I picked up the vehicle from said something like, well of course we wouldn't have fixed those spots if they weren't covered by the insurance. My satisfaction with my repairs would have been greater if I'd had the opportunity to have those spots touched up ( and paid for them). When that communication failed from my several attempts I feel a better service attitude would have been an attempt to do it over, not to somewhat blame me as how would I expect work done that wasn't paid by the insurance.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Love the way my vas was finish .. thank you !!

Customer Service

I like you service

Returned Clean

My Experience

Cole was first class and the work was amazing, and attention to detail was spectacular so all around great job yall

Likely to Recommend

Repair Quality

The whole process was great and they kept me informed along the way…Cole was especially helpful and I appreciated his honesty and integrity throughout the process

Customer Service

Returned Clean

My Experience

All staff were very friendly, courteous and professional. Although my repair might be considered somewhat minor it was important to me to have quality work done. I couldn't be more pleased. Thank you all!

Likely to Recommend

I hope to avoid collisions in the future but if it happens I will certainly come back to Classic Collision

Repair Quality

Very friendly and professional. Mousa explained the process and time line. The entire staff was friendly and accomodating

Customer Service

Very friendly, capable and respectful.

Returned Clean

My Experience

Only complaint is that the car was left in the airport parking lot with the engine still running..

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Repair Quality

Customer Service

Returned Clean

My Experience

Just recieved my car back and noticed that the passenger door is misalinged.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Brandon was so nice . Kept me in the loop and kept me informed of the vehicle status. Superb paint and body work . Will definitely recommend Classic Collision to others. Thanks

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Returned Clean