Classic Collision East Charlotte

4.8 (706reviews)
97%
10200 Albemarle Rd,  Charlotte,  NC  28227

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (706)

Likely to Recommend

Yes, I would recommend your shop to friends and family. You gave the best customer service that I have received in a long time. I would like to send out kudos to your entire staff, they not only took great care of my vehicle but they were all polite, courteous, and professional. They took the time to answer any questions I had. Also, I would like to mention that David would follow up with me on the same day I called with questions. This may not seem like much but is a rarity to get that level of customer service now. David and the rest of the staff has set the bar high. Keep up the good work.

Repair Quality

They did a great job on the repair of my car. I’m not sure who did the 4 wheel alignment on my car but my car drives better than it did prior to the accident. Also, they returned my car clean on not only the outside but the inside as well.

Customer Service

David did a great job of keeping me abreast of updates related to the work on my car and gave me an approximate date of completion.

Returned Clean

Likely to Recommend

Repair Quality

david did a great job getting my car out before my rental ran out

Customer Service

My Experience

Best customer service I have experienced!

Likely to Recommend

Repair Quality

Best Customer Experience!!!!

Customer Service

My Experience

I always take my car to Classic Collision for repairs. I am always satisfied with the work.

Likely to Recommend

This shop is the one we always choose for our repairs.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David was very kind and helpful. Very satisfied.

Likely to Recommend

Repair Quality

David and the team at Classic Collision are amazing. Very professional, top notch team to work with. From start to finish we were kept informed/updated and they continued to follow up after our car was returned to us to make sure everything still working fine

Customer Service

Returned Clean

Likely to Recommend

I told them when I left they hopefully I never (have) to see them again, but if I need body repair work, I know who to call!

Repair Quality

They did an awesome job! They stick to the quoted time and my vehicle looked great.

Customer Service

Communication was top notch. The daily texts kept me in the loop for my repair.

Returned Clean

My Experience

Great experience!!! All employees were awesome! Will definitely return if I need any car body work done!!! I’ve already recommended you to a friend!

Likely to Recommend

I already have

Repair Quality

Great job done by everyone there!

Customer Service

Jessica is as great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on my car and very professional! Would use you guys again...

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

great staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Seamless, easy, quick and kept me throughly updated throughout the process.

Likely to Recommend

Repair Quality

Great job, easy and informative throughout the process.

Customer Service

David, kept me posted.

Likely to Recommend

Repair Quality

Great service, communication was easy with them. I really recommend this place.

Customer Service

Returned Clean

My Experience

Very good job well done thank you all

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really fast turn around, great communication and nice team to deal with at Classic Collision.

Likely to Recommend

Repair Quality

Fast turn around and great communication.

Customer Service

My Experience

I would rate my experience on a scale of 1 to 10 an 11! Both Joseph and David were exceptional in how they interacted with me and how they cared for my car. Jessica was very easy and pleasant to work with as well. Overall an OUTSTANDING JOB and I’d highly recommend them!!!

Likely to Recommend

Someone recommended Classic Collison to me and I returned to thank that person and without a doubt would tell anyone I knew what an outstanding experience I had.

Repair Quality

They exceeded my expectations!!! My 11 year old Honda Accord looks brand new!

Customer Service

Customer service was top-notch. Joseph and David were excellent to work with and I always felt both my car and myself were in the best of hands. A shout out to Jessica for how pleasant she was in answering all my questions and taking care of the business end.

Returned Clean