Classic Collision East Charlotte

4.8 (706reviews)
97%
10200 Albemarle Rd,  Charlotte,  NC  28227

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (706)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job Very happy

Likely to Recommend

Repair Quality

Wonderful work!

Customer Service

Likely to Recommend

My overall experience was outstanding. I have been to too many other shops in my life to know really good, to good, and I will never go back again. THis spot will be on my short list. The incident was covered by someone else through their insurance provider. I have USAA (since '86) and they too have "CC" as a prefered shop. I see why. Outstanding work.

Repair Quality

The work performed appears to be outstanding. My vehilce was returened and is operating at its best.

Customer Service

The staff went out of their way to accomodate me for some items needed from my vehcile while being repaired. They were also very helpful in returning the loaner/rental vehicle as I hastily deprted the shop for an appointment. It was a great customer service experience.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The car look amazing like the fist day I buy thanks to make all the process so easy-to-use drops the car two weeks later they fixed thanks 😊

Likely to Recommend

Repair Quality

They take care for all the processes I dont have to do anything my car look like is new thanks

Customer Service

Really friendly people

Returned Clean

My Experience

Likely to Recommend

I'm sure the issue will be resolved and I would have voted higher if there were no issues to have to return the vehicle

Repair Quality

work was not completed to a normal standard

Customer Service

friendly, communicative, easy drop off, pick up

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Kerri was professional and wonderful to work with

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Better/ more frequent updates on progress.

Customer Service

Kerry and front desk were very good/professional

Likely to Recommend

Repair Quality

The lady that waited on me was very knowledgeable and friendly.

Customer Service

All very nice people.

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Repair Quality

Customer Service

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My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

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I feel confident to recommend your services to family and friends

Repair Quality

I was so pleased with the way my van looks, you did an excellent job.

Customer Service

Very pleasant reception and the sales person

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean