Classic Collision East Charlotte

4.8 (706reviews)
97%
10200 Albemarle Rd,  Charlotte,  NC  28227

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (706)

My Experience

The job was completed when promised. The work was completed with great color blending. Great Stafd.

Likely to Recommend

Repair Quality

My vehicle was completed on the designated date as promised. Great customer service from the entire staff.

Customer Service

Great job

Returned Clean

My Experience

Team at classic made the process very easy, did great work and got my car finished well before the end of my rental car window. Even returned my rental car for me. Great job!

Likely to Recommend

Repair Quality

Looks great! Really happy with it!

Customer Service

Great communications via text and calls. Was able to pick up two hours after they called to tell me it was ready

Returned Clean

Likely to Recommend

Repair Quality

It’s been a week since I got my challenger back. I appreciate the level of care I received. I chose them based on their rating and they deserve 5 stars.

Customer Service

Returned Clean

My Experience

I really love the work that was done. I will use you guys again.

My Experience

From the receptionist to Jason, professionalism and courtesy were obvious. I was unfamiliar with the repair process, but it was thoroughly explained to me. I’ve already recommended Classic Collision to some of my friends.

Likely to Recommend

I’ve already recommended Classic Car.

Repair Quality

All employees I came in contact with were and professional from start to finish.

Customer Service

Returned Clean

My Experience

Car looks wonderful and James was a wonderful person. Will use them in the future if need be.

My Experience

Ashley was great. There was awesome communication throughout the whole process and the repairs to the panel and to the spoiler looked great.

My Experience

My Experience

They did a great job with our bumper replacement and kept us informed throughout the repair process. Everyone was very friendly, worked efficiently, described the process from start to finish and offered advice where it was needed. We appreciated the many status updates throughout the process and are very pleased with their work. We were able to pick up and return the rental car at their location which was an added bonus.

Likely to Recommend

Everyone was very friendly, worked efficiently, described the process from start to finish and offered advice where it was needed. We're very pleased with their work and will gladly tell others about Classic Collison.

Repair Quality

They did a great job with our bumper replacement and kept us informed throughout the repair process. Everyone was very friendly, worked efficiently, described the process from start to finish and offered advice where it was needed. We're very pleased with their work. We were able to pick up and return the rental car at their location which was an added bonus.

Customer Service

They did a great job with our bumper replacement and kept us informed throughout the repair process. Everyone was very friendly, worked efficiently, described the process from start to finish and offered advice where it was needed. We're very pleased with their work. We were able to pick up and return the rental car at their location which was an added bonus.

Returned Clean

Likely to Recommend

We would recommend this site for Classic Collision with any hesitation. We have done so at least once since our initial encounter.

Repair Quality

This was the second time this year, unfortunately, we had to use Classic Collision to fix damage from fender benders. The fortunate part is they did a great job both times.

Customer Service

Classic Collision provided great service both times. Jameson connected with my husband right away to ease his anxiety.

Returned Clean

My Experience

They were above my expectations. Will definitely use them again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service I received met the expectations that were set during my pre-visit. Jameson and Ashley were amazing and Eduardo did a wonderful job with my vehicle as well.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Outstanding customer service

Likely to Recommend

Repair Quality

Jameson and Ashley are great! Very friendly and family like. My car did take a long time to finish but given how bad of shape my car was in, it is totally understandable. They kept me in the loop in regards to my car and my car looks like the accident never occurred. 10/10 would pick classic collision again if I ever need any other repair work done to my car.

Customer Service

Returned Clean

My Experience

Excellent customer service...Mind blowing results. They are excellent in communicating and their prices are great. I would recommend Classic Collison to anyone and everyone.

Likely to Recommend

I can't express it enough... If you want to take your car to a place and not only feel it's safe but the repairs will be excellent.. Don't hesitate... You have definitely found the right place.. Classic Collison.

Repair Quality

Excellent job, customer service, car repair, and communication it was a great experience.

Customer Service

Excellent

My Experience

The service was excellent the repairs was on time and a very good job thanks

Likely to Recommend

Repair Quality

It was perfect

Customer Service

Everyone very helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck looks great and was completed quicker than I thought it would take. Mr. Pugmire and his staff did a really good job! I will come back if I never need body work again.

Likely to Recommend

Repair Quality

Customer Service

The repairs look good and was completed quicker than expected.