Classic Collision East Charlotte
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was great! Scott explained what needed to be done during our first visit and kept us posted throughout the whole process. Communication/customer service was great! We appreciate all the hard work they did on our car!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My rating was a 10 at first but after looking closer at the car there were things not put back properly on the passenger door. They are cosmetic things so it’s not a big deal for me but it would have been nice for it to be put back on right.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Kept me up to date on all repairs and any delays. Very courteous and professional. Will highly recommend to anyone needing car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are the only shop we use. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am writing to express my profound gratitude for the outstanding customer care/service provided by Charles, Scott and Mel. Their professionalism, attention to detail, and unwavering commitment to properly repairing my vehicle. Thank you, Charles, Scott and Mel for your AAA+++ customer care/service and for being shining examples of professionalism and compassion in your field. Warm regards Anthony Steele
Repair Quality - 5.0/5.0 -
I am writing to express my profound gratitude for the outstanding customer care/service provided by Charles, Scott and Mel. Their professionalism, attention to detail, and unwavering commitment to properly repairing my vehicle. Thank you, Charles, Scott and Mel for your AAA+++ customer care/service and for being shining examples of professionalism and compassion in your field. Warm regards Anthony Steele
Customer Service - 5.0/5.0 -
I am writing to express my profound gratitude for the outstanding customer care/service provided by Charles, Scott and Mel. Their professionalism, attention to detail, and unwavering commitment to properly repairing my vehicle. Thank you, Charles, Scott and Mel for your AAA+++ customer care/service and for being shining examples of professionalism and compassion in your field. Warm regards Anthony Steele
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott Williams is first class and I have truly enjoyed working with him
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott did a great job and it was a pleasure working with him.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott and crew did a amazing job thank you classic collision for helping me get back on the road
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent
Customer Service - 5.0/5.0 -
The staff was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop kept me informed of the progress with me car.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
I'm completely satisfied with the work Charles did on my vehicle. He was very professional with me on the process and my car looks great. Classic Collison is highly recommended. Thank you! Classic Collison
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Scott was truly a great help in getting me back into my car and it was really a pleasure meeting him !!!
Likely to Recommend - 0.5/5.0 -
I would not recommend and have made sure that I posted pics on my social media of the pics of the additional damage of my vehicle from the body shop.
Repair Quality - 0.5/5.0 -
The manager was very rude and disrespectful!
Customer Service - 0.5/5.0 -
My owner/manager wrecked my car while ar the shop, while backing it out of the bay. I know accidents happens but he lied and told me it was a scratch, and he took out the entire car panel.
Returned Clean
Likely to Recommend - 0.5/5.0 -
To be completely honest, I wouldn't recommend them to my worst enemy.
Repair Quality - 0.5/5.0 -
Completely unorganized, deceitful and ruined my paint job. I'll never go back.
Customer Service - 0.5/5.0 -
Unorganized