Classic Collision East Charlotte

4.8 (705reviews)
97%
10200 Albemarle Rd,  Charlotte,  NC  28227

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (705)

Likely to Recommend

We enjoyed the employees

Repair Quality

Personnel was very helpful and professional.

Customer Service

Returned Clean

My Experience

The staff is very friendly. Ryan did a great job throughout the whole process. He kept us informed and the car looks great.

Likely to Recommend

Repair Quality

From beginning to end everyone I spoke with was very friendly and professional. The customer service on the phone with travelers and in the shop was perfect.

Customer Service

My Experience

Very knowledgeable and communicative representative Ryan. He handled entire process smooth and able to get my car back in perfect condition.

Likely to Recommend

Repair Quality

The quality of repair and knowledge about the cars is incredible. Happy to get it repaired here

Customer Service

My Experience

Thanks for keeping me updated on the progress of my car and giving me the date for the repair. It was on time. I will recommend Classic to my friends and family. Good job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was recommend by my mother and I will pass on that recommendation

Repair Quality

Awesome job they did great I had a little problem with the insurance and then excepting them in the beginning but they worked it out and everything went great

Customer Service

Very satisfied received the call on all updates and any changes which made me trust and believe he knew what he was doing a lot easier

Returned Clean

My Experience

The whole process went amazingly well and Scott was great to work with. My truck was actually finished sooner than it was expected and the finished product looks excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks like nothing happened to it. Loved the work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ryan was efficient, helpful, and went out of his way to ensure a good experience. Thank you to the whole team. Linda Henley

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Completed repairs on time and kept me informed all thru the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent communication. Staff is very helpful. Ryan did an amazing job. Office and shop are very clean

My Experience

Ryan was AMAZING to work with. He kept me apprised of my car’s progress. He answered all of my questions and went over the warranty when I picked up my car. Excellent experience! Thank you, Ryan.

Likely to Recommend

Absolutely will recommend this location for repairs.

Repair Quality

Ryan made the process seamless.

Customer Service

Ryan was very communicative and kept me informed every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ryan was amazing and kept me up to Speed on every detail. Excellent customer service and great guy!

Likely to Recommend

Repair Quality

Outstanding experience thanks to Ryan and his crew!

Customer Service

Ryan has it down pat!!!!

Likely to Recommend

Repair Quality

Outstanding job and would highly recommend. Ryan was awesome. Great customer service from the moment I walked in until the end. Customer service is very rare these days. God bless

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

We really appreciated working with Ryan. He was very, very helpful!

Likely to Recommend

Repair Quality

Everything went wel.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great service

Returned Clean