Classic Collision East Charlotte
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0 -
All though not a standard collison repair scenario given payee was different than owner and self pay. This process wasn't ideal or easy for me the end customer I went weeks without my truck. All though the repair was done and Jasmieson did what he could. It is what it is. First and alst time customer
Repair Quality - 3.5/5.0 -
It tooks the team 2 tries to color match and correct the depth of the paint and metallic foundation. The Ford blue is a complex color.
Customer Service - 2.5/5.0 -
Communication at times was one-way. Difficult to get status updates and responses to querieies. Cost ballooned and work done without communication
Returned Clean
My Experience - 5.0/5.0 -
Jamison and his team always does a great job with my vehicles.
My Experience - 5.0/5.0 -
Thank you so much for getting it done before the due date.
My Experience - 5.0/5.0 -
The work done was excellent. Everyone in the shop did a wonderful job fixing my car. The ladies in the front desk are very knowledgeable with their work and helpful with all my questions. Very clean facility and I rate them a five star out of five; ten out of ten! This is my second time using classic collision and they have worked great in every aspect of fixing my vehicles. Extremely pleased and impressed with a well done job. Timing to fix it was accurate too … thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I used the services, completely satisfied with the quality and over all experience
Customer Service - 5.0/5.0 -
Personnel is very attentive and provide excellent communication on the progress
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything after the work was done it looks like it did when we bought it brand new. Thanks to Jamerson, Jessica, Alison and the rest of the family at Classic Collision. Thanks Derrick Johnson Gray 2017 Ford Fusion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Everything on the vehicle itself was fine. Customer service & communication however was very lacking.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Communication was excellent! You guys did a great job. Thank you all for all your hard work. I really appreciate it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good thank so much
Customer Service - 5.0/5.0 -
Very good thank so much
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall great job by the team at Classic Collision. The repairs were excellent and they cleaned up my truck and it looked like a new vehicle! I do have one comment regarding the automated update from Classic. The last notice I got said it would be ready on 3/13/26 and I got a call on 3/6/26 saying it was ready.
Customer Service - 4.5/5.0 -
See previous comments. The updates were not updated during the week, and the truck was ready a week early. Which is a good thing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, Jameson was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jameson did a great job. It’s like brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated with respect from the time that I entered the store/shop. The young man who worked with me explained everything to me. He puts me at ease. The receptionist was very professional too. I appreciate the job that was done to repair my car.
Likely to Recommend - 5.0/5.0 -
I am completely satisfied.
Repair Quality - 5.0/5.0 -
I am very pleased with the work done on my Highlander.
Customer Service - 5.0/5.0 -
Everyone was pleasant and professional.