Classic Collision East Charlotte
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charlotte, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Honda, Acura, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service, communicated clearly and often with me while they were repairing my car. The staff made the whole process easy and painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was wonderful and communicated with me every step of the way. Made the whole process smooth and stress free.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful and made the experience easy and pleasant. I was kept informed all through the week. I received multiple texts and got fast replies when I had questions. My car was fixed and cleaned and looks wonderful.
My Experience - 5.0/5.0 -
Picked up car today only. Looks good
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0 -
Very nice
My Experience - 5.0/5.0 -
Great communication. Great people. Satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality work and great customer service. I will continue to use CC for all my autobody work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly and made the experience very seamless. I appreciated that they had extra protection and security measures in place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
everyone was super nice and really appreciated how calm they were in such an annoying situation. The only reason it's not a 10 is because I didn't get text updates throughout the time of my car being there.
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very glad to express my positive feedback on this survey. The team at classic collision were excellent. They communicated very well and were excellent with their customer service. The ladies at the counter, made everything very pleasant and comfortable. They both deserve pets on the back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great and was finished fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend Classic Collision.
Repair Quality - 5.0/5.0 -
Excellent service! Employees were efficient and friendly. My car was ready at the time I was notified. I am a Very satisfied customer.
Customer Service - 5.0/5.0 -
Excellent! They treated me like a family member. Very courteous a d considerate.
Returned Clean
My Experience - 5.0/5.0 -
Nice job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will highly recommend classic collision. They took great care of me and I was satisfied with there work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The gentleman that helped me wrote me to the car rental shop with no worries, even though their shop close in 10 minutes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, great service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
When I picked up my car, I noticed that one of the broken tail lights had not been replaced. I was also told that the front bumper would be looked up, but it was never inspected or addressed, even though I was willing to pay out of pocket for it. However, I was satisfied with the overall work that was completed on my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to others friends !
Repair Quality - 5.0/5.0 -
Very Good Job
Customer Service - 5.0/5.0 -
Good