Classic Collision Federal Way
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Federal, Way, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0 -
It was perfect!
Repair Quality - 5.0/5.0 -
The car repair looked perfect! I was thrilled with the repair work. Not only had you done a great job on the repair but the entire car had been cleaned, scrubbed and polished clear down to the tires! Thank you and I have been raving about your service ever since!
Customer Service - 5.0/5.0 -
Your staff was always gracious when I called. Since that was the only car I had I was very anxious to have it back.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Took too long time and seems extremely expensive
Customer Service - 2.5/5.0 -
Was fair
My Experience - 5.0/5.0 -
Very nice and professional
My Experience - 5.0/5.0 -
The car looks brand new again. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend them because they provided exceptional service, outstanding workmanship, and a truly professional experience from beginning to end. Al and the entire team went above and beyond to make sure my vehicle was repaired perfectly and returned in better condition than I expected. The quality of their work, attention to detail, and commitment to customer satisfaction are unmatched. They are true professionals, and I would confidently recommend Classic Collision to anyone needing vehicle repairs.
Repair Quality - 5.0/5.0 -
I had an amazing experience with Classic Collision. I’m a repeat customer, and this time I brought my car in after accidentally scratching it. When I picked it up, I was absolutely impressed! My car looked even better than it did before the damage happened. The quality of their work is incredible. It looked like my car had just come off a dealership lot. The repair was flawless, the outside was washed and spotless, and it honestly looked like the damage had never occurred. They are true artists at what they do. The service was excellent from beginning to end. Al helped me through the process, and I couldn’t have asked for a better experience. Everyone was professional, friendly, and clearly knew what they’re doing. They are true pros. What impressed me even more was the attention to detail. The interior was exceptionally clean, my steering wheel was cleaner, my cup holders were spotless, and even the area above the steering wheel and dashboard had been carefully cleaned. They truly went above and beyond to make sure my car was returned in the best possible condition. The entire process was quick and easy. I had my car back in just four days, and the experience was smooth from start to finish. Classic Collision exceeded my expectations, and I highly recommend them to anyone needing quality repair work and outstanding customer service.
Customer Service - 5.0/5.0 -
The service was exceptional from start to finish. Al was incredibly helpful, professional, and made the entire repair process easy and stress-free. The team was friendly, knowledgeable, and clearly takes pride in their work. They kept me informed, handled everything efficiently, and went above and beyond my expectations. They are true professionals who provide outstanding customer service. The quality of their work is incredible. It looked like my car had just come off a dealership lot. The repair was flawless, the outside was washed and spotless, and it honestly looked like the damage had never occurred. They are true artists at what they do. The service was excellent from beginning to end. Al helped me through the process, and I couldn’t have asked for a better experience. Everyone was professional, friendly, and clearly knew what they’re doing. They are true pros. What impressed me even more was the attention to detail. The interior was exceptionally clean, my steering wheel was cleaner, my cup holders were spotless, and even the area above the steering wheel and dashboard had been carefully cleaned. They truly went above and beyond to make sure my car was returned in the best possible condition. The entire process was quick and easy. I had my car back in just four days, and the experience was smooth from start to finish. Classic Collision exceeded my expectations, and I highly recommend them to anyone needing quality repair work and outstanding customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Every one around me and friends were happy that the car was that clean and they would want to take their car there
Repair Quality - 5.0/5.0 -
Very neat work, service delivery is excellent, car detailing was super, communication was good with very kind personnel.
Customer Service - 5.0/5.0 -
Very very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Al Cruz and his team did wonderful job with my vehicle, very satisfied how it turned out, like the damage was never there they also provided updates of the repair process.. I hope not to ever need you guys again but if I do Classic Collision will be my 1st choice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much well appreciate it
Likely to Recommend - 5.0/5.0 -
They did a fantastic job in a timely manner
Repair Quality - 5.0/5.0 -
Did a fabulous job very satisfied
Customer Service - 5.0/5.0 -
Very polite and understanding
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Damage to my vehicle.
Customer Service - 1.5/5.0 -
Damage to my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Plan to use them again
Repair Quality - 5.0/5.0 -
Great service will come back again 👌
Customer Service - 5.0/5.0 -
Great service will come back again👌
Returned Clean
My Experience - 5.0/5.0 -
Always a wonderful experience here. Thank you for your professionalism and timely repairs!
Likely to Recommend - 5.0/5.0 -
Have in the past. Will do in the future
Repair Quality - 5.0/5.0 -
Did a quick professional job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job.Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice work.thank you.
Customer Service - 5.0/5.0 -
nice work.