Classic Collision Foster

4.8 (2,229reviews)
97%
7510 SE Foster Rd,  Portland,  OR  97206

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,229)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for outstanding service quality, seamless repair experiences, and exceptional communication throughout the repair process. Many highlight the high standard of repairs, with vehicles returned looking brand new, often cleaner than when dropped off. Regular text and phone updates were widely appreciated, keeping customers informed at every stage. Timeliness was a recurring positive theme, with numerous customers noting their vehicles were completed ahead of schedule. Customers also valued the smooth coordination of rental cars and the stress-free, professional atmosphere. A few customers noted occasional delays due to parts availability or insurance approvals, and some mentioned minor communication inconsistencies toward the end of their repair process, as shared directly in their feedback.
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"... a rental car was expedited and smoothly handled. The repairs were well done and I had daily updates with repair progress. My car looks great and was ..." Read more
"The repair made my car look brand new and the team also took excellent care of my car."
"... was totally impressed on the quality of work. The body lines and gaps look perfect, paint flawless, interior panels and tight everything functions as ..." Read more
"Restored to a better condition than before the accident."
"... ways, Classic Collision exceeded my expectations. Beyond the repair, I received my vehicle in better condition then when it was dropped off." Read more
"... Classic Collision was absolutely wonderful. They completed the repairs extremely quickly and were really helpful with any questions that I had along the process. ..." Read more
"They over estimated the timeline for the repair and delivered earlier than expected. I got constant updates about ..." Read more
"... shops where it takes over a month to fix something they got it done within 18 days! I also love the text updates about my cars progress. Also very friendly ..." Read more
"They told me about 2 weeks, and it was just a little longer, however, the communication was perfect"
"The vehicle was ready much earlier than expected."
"Received daily messages on how the process was going with detailed information on each step"
"I never once had to wonder how things were going as I was even told when to expect communication updates ..." Read more
"Customer service and communication was above and beyond. Being notified of the steps taken and how far along ..." Read more
"... Classic Collision customer service has been excellent. Good communication, accessibility, helpful to me who had never had this type of repair, able to speak with ..." Read more
"Your communication with us via your texts was outstanding."

My Experience

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Repair Quality

Customer Service

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Customer Service

Excellent

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Repair Quality

Great communication from Joy and Molly throughout the process.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

I had the best experience with the team especially with Molly and Nick. When I walked into the office, I didn’t not expect for Molly to know that I was Rhea knowing that it was my first time visiting the place. She didn’t ask my name, but greeted me with a smile and handed me the paperwork with my name on it! I asked her mmmm how did you know it was me walking in? She said, I already knew because of the time of the appointment and I even walked in before my appointment time. So, I felt very comfortable and great knowing that Molly was being so nice and prepared for the client who’s walking into their office. Right at the start, I felt like I was in the right place knowing that I was nervous and anxious dropping our car. I believed what Molly showed was above and beyond performance. I think it was an exceptional costumer service. I spoke to Nick on the phone when I returned their call to drop off my car for repair and he was very nice and pleasant to talk to. I met him in person and he was really helpful and friendly. He explained everything and answered my questions and we got our car back as promised. Thank you so much guys for the best experience that we had! If the front people like them are great, that means the people behind them who are doing the repairs and car details are also great. We are very pleased. God bless you all and more power to your team - Classic Collision at SE Foster!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the frequent updates and speed of completion of repairs. The front desk person and joy were very courteous.

My Experience

Perfect job. Thanks Joy and the CC team.

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Repair Quality

Customer Service

Joy was great. Thanks again.

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Repair Quality

You guys rock! Super nice having such a capable shop in the neighborhood. No nonsense helpful service. Prompt, communicative, and the van looked better than before the smack up. Thanks again!

Customer Service

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Repair Quality

Bumper alignment was visible off when I came to pick up the truck. Once I was home I noticed multiple paint chips that were not addressed. Also the tailgate dent was not repaired. When I brought it up she said it wasn’t mentioned in the report. I reviewed the photos submitted from the police report and there is a photo attached from the responding officers

Customer Service

Good clear communication. I had to reach out a few times about pickup as the stated completion time was pushed back but received no phone call to notify me

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Repair Quality

Customer Service

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I don't live in the area, so this is not likely an opportunity

Repair Quality

The window tint is good, and it functions as it's supposed to.

Customer Service

Crew was friendly and knowledgeable. They communicated effeciently and kept me updated on any changes. They vacuumed my vehicle out, and was able to get all of the glass.

My Experience

I especially appreciated that there was communication with GEICO so that the rental car from Enterprise was renewed, without me having to do anything.

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Repair Quality

Customer Service

My Experience

Joy and all the other people I spoke with were friendly, knowledgeable and responsive.

My Experience

The service and the price were excellent! I really appreciated the experience and will absolutely come back when/if I need body work. Nathan was super helpful and my car looks great! ⭐️⭐️⭐️⭐️⭐️⭐️

My Experience

Love classic collision each tome I come there i get excellent customer service great smiles and they are super friendly I always recommend them to everyone i know that needs the service that they provide

Likely to Recommend

Would because no matter how many times I come there me and bumper car sally always feel welcome

Repair Quality

Always a pleasure

Customer Service

Love the whole team Mrs.Joy Nathan and the rest of the team always make me feel welcome

My Experience

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Repair Quality

Customer Service

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Repair Quality

Good, communication and good work. Thank you.

Customer Service

My Experience

The team is great. Very communicative, great work, and friendly!