Classic Collision Gresham
In operation 43 years, 7 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gresham, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
It looked like there wasn’t even an accident, and the car was clean inside and out.
Likely to Recommend - 5.0/5.0 -
I would recommend him to family and friends
Repair Quality - 5.0/5.0 -
Did a good job can’t even tell it was in a wreck. They cleaned the inside and the outside the car look great.
Customer Service - 5.0/5.0 -
It was very good. The text me with updates to let me know what was going on with the car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was really helpful in answering our questions and also keeping us updated through the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks as good as new, I never would have known there was any damage!
Customer Service - 5.0/5.0 -
The team was very communicative and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They where fast and efficient great communication but the deatail job was inconsistent and left swirls so I have to get it redone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me updated weekly with my vehicle. I also want to thank the team for going above and beyond with making sure everything was safely completed with my vehicle. I truly appreciate working with you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very surprised to see how well they cleaned up the inside and outside of my car after fixing it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair went great, very happy, nice people there too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were up front, quick and did a great job on my repair. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the service and the quick repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired ahead of schedule and returned washed and detailed. Friendly and professional staff.
Customer Service - 5.0/5.0 -
I was notified numerous times regarding the status of the repairs. It was very appreciated.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Asked why my windshield wasn’t repaired. No response or answer. Not pleased
Customer Service - 1.5/5.0 -
No response
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I will not be returning or EVER not will I be referring anyone to this shop for any kind of work, I honestly wish that I had done my research about which shop to take my car to after my accident. This was the most unpleasant customer service to deal with starting from the beginning after my car was dropped off by the tow truck. I didn’t hear from the shop for at least two days to let me know that the car was there. It wasn’t until a week after that, they let me know only because I called to check on my vehicle that the car had not been started being worked on because they cannot contact my insurance agent, but I had been in contact with my insurance agent from the beginning without a problem. Two weeks after my car was dropped off at the shop. I was finally able to come in to talk to one of the guys that was going to be in charge of my case for my car, he let me know that it would be about a month due to parts needing to be ordered after I left the shop that day from doing the walk-through with the car. I did not hear back from the shop for another two weeks after that initial encounter mind you I was the one that had to call to get an update. There was never any reaching out from the shop to me to give me any updates after the initial phone call that I requested updates. I was receiving weekly text messages, without any detail one month after the car had been dropped off I was told they were still waiting for parts at the two month mark. I was told they were still waiting for parts during the third month. They had started working on my car finally and I was doing weekly phone check ins because at this point, it was too long for my car to have been there for the job that was required. My husband spoke to the person in charge. Who then let my husband know that they did do additional work that was not necessarily needed, but everything was going to be covered by the insurance , they were my insurance and keeping my vehicle for longer than was needed. We requested receipts of the parts ordered to verify the dates that everything was ordered and they refused to provide those to us. the last couple weeks that my vehicle was in their shop I kept getting excuses that the paint technician was sick that the shop mechanic was unable to work on my car that person that was going to do the final inspection and check my sensors was unable to complete it by the deadline. The day after Thanksgiving, I received a text message saying that my car was ready to be picked up shortly after that message. I got a second message from the shop worker that was in charge of my car that my car was not ready and I had received those messages due to accounting purposes only, they kept my car for an additional three days after my car had been marked completed in their system. The day that I finally showed up to receive my vehicle all I got was papers and my key. There was no walk-through. There was no apologies no explanations provided. They really did not care and did not give any kind of customer service , I was very upset . Driving off the lot. I stopped to get gas only to notice that the gas tank door does not fully close after it’s opened that was something that they had repaired supposedly.. needless to say I wish that I could give zero stars to the Gresham classic collision shop. The team needs to work on meeting, deadlines and communicating with the customers.