Classic Collision Grove Ave

4.8 (228reviews)
96%
320 Grove Avenue SW,  Cleveland,  TN  37311

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (228)

My Experience

Excellent body work and painting. And quick turnaround time as well. Very pleased with how it turned out, thank you!

Likely to Recommend

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Returned Clean

My Experience

Everyone at Classic Collision was so nice! And went above and beyond to help when my car was hit and helped me with dealing with the insurance companies! This was my first time being in an accident (no fault on my end) and the GM manager called the local adjuster himself to help with my claim! I will ALWAYS recommend Classic collision for anyone’s car damage repairs! My car is in perfect condition now thanks to them!

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I would DEFINITELY recommend Classic Collision! They did an amazing job on my car and went above and beyond keeping me informed, even personally helping me out with the insurance adjuster! This being the first time I have been in an accident the General Manager at Classic Collision made it so easy for me helping me out by calling a LOCAL adjuster to get things rolling better!! I don’t care if Classic Collision was out of the insurance company’s network I’m so glad I went to them! The Reviews on Google Do Not Lie!! Classic Collision is the BEST!

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I met there was extremely friendly, knowledgeable, and helpful. The car was clean and shiny when I picked it up! Job well done!

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My Experience

Keeping me updated on every step of the process, clear communication, process time was quick and efficient. They made sure that I was completely took care of from start to finish. Paint job was excellent, and matched perfectly. Worked directly with insurance, without me having to be involved in the go between. Would recommend them to anyone.

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My Experience

They were very quick with the repairs and gave me frequent updates along the way which I appreciated. My truck looked better than it did before the wreck.

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My Experience

Super fast getting the car in. Maintained constant info on the progress. Staff was very friendly and helpful.

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Staff was excellent

Repair Quality

Was very nice and super fast .

Customer Service

Kept me informed every day

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My Experience

The workers at Classic Collision did an amazing job on my vehicle! I was frequently updated by Kevin in regards to what was going on with my vehicle. It was a lengthy process but he was sure to keep me informed and was happy to explain and answer any questions or concerns that I had. My car was returned to me in brand new condition and I couldn’t be happier with how it turned out!

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Returned Clean

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My Experience

Everyone was so helpful and kept me constantly informed with the status of my vehicle. They graciously fielded all my questions and many phone calls. The repair was done very well and I was never doubtful about the knowledge and capability of everyone in the shop. Everything was handled with insurance and I had to do very little on that end myself, which I’m hugely grateful for.

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Returned Clean

My Experience

Fast service. Friendly. Explained costs.

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This is our 2nd vehicle worked in here. Great job. Will recommend

Repair Quality

Fast friendly informative

Customer Service

Fast friendly informative

Returned Clean

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Repair Quality

They did a FANTASTIC job extremely easy to work with. They kept me updated on the WHOLE process .

Customer Service

Very pleasant and knowledgeable of the repair.

My Experience

Great communication, quality work and exceptional customer service go above and beyond. (Abbie Kelly)

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Repair Quality

Excellent work, communication and customer service.

Customer Service

My Experience

Vehicle looked great after repairs. Work was completed within a week.

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Repair Quality

Work was done in a week. Car looks great inside and out.

Customer Service

No issues we were kept updated throughout the week.

My Experience

Great job!

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Returned Clean

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My Experience

My car looks brand new again. They stayed in constant contact keeping us informed of the repairs. Made the whole experience very easy. Will be using in the future and will recommend to everyone that needs their service.

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Will definitely be recommending

Repair Quality

Did a wonderful job. My car looks brand new. They kept us updated through the whole process.

Customer Service

Great staff. Very helpful and customer service is exceptional.

My Experience

The car is running great and looked great when I picked it up. The communication from Classic Collision is too notch. Thank you! 10 stars

Likely to Recommend

It will be my go to recommendation

Repair Quality

The car is great and running normally

Customer Service

The customer service is great. The communication is perfect

Returned Clean

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Repair Quality

Classic collision did a great job on my vehicle. They keep you informed every few days on your vehicles status. I highly recommend them.

Customer Service

Returned Clean

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