Classic Collision Hampstead
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hampstead, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Customer service was impeccable and the service done was top notch quality. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
My Experience - 5.0/5.0 -
The truck looks like new. When I picked it up it was cleaner than it had been in a long time. I was kept informed of work progress the entire time. I had expected about a two week job, I picked it up a week after I left it at Cassie Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Between the front desk clerks attitude, the inconvenience of my vehicle not being ready when I was told it would be and it not being done right or looking good is extremely upsetting and makes me wish I would have chosen a different shop.
Repair Quality - 2.0/5.0 -
There are several areas of my vehicle that have clearly visible damage.
Customer Service - 2.0/5.0 -
There are several areas of my vehicle that have clearly visible damage. Pieces that were on the vehicle when dropped off were not on the vehicle when I arrived to pick up. The front desk lady is extremely confrontational from her attitude to the way she’s speaks to people is just rude.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly. Communication was great, effortless rental setup, and my car looked like new when I got it back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication as to the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and timely updates. Job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are very satisfied with the work you performed. Everyone was very kind and helpful.
My Experience - 5.0/5.0 -
Excellent job the Hellcat looks good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Clarity during the repair process was non existent due to lack in communication between your representatives. In addition to this, there are multiple blemishes within the areas of the repairs completed.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Communication during the process was not carried between staff nor with insurance company. The vehicle was dropped off & an open timeline/no rush etc was given for the repairs. During pickup, again more confusion, as I was told the vehicle was not ready, asked if anyone had actually called to notify it being ready, and more confusion. Then, upon inspecting the vehicle there are imperfections in multiple areas of the repair.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
The communication was zero, unless I called and even when I did the estimates were wrong and I had to call back. I was told a Friday afternoon the car would be done, never heard back so I called and was asked if I needed the car that day and when I said yes he said ok we will get it calibrated. I waited until the end of the day to send my husband because I never heard back and when he went it wasn’t done. The following week I heard NOTHING Monday Tuesday or Wednesday until I called THURSDAY and said I’m sending my husband I want eyes on the car. Then suddenly it was ready?
Returned Clean
My Experience - 5.0/5.0 -
My vehicle looks great and the people there are very friendly and knowledgeable. Overall great experience.
My Experience - 5.0/5.0 -
Great job and Mike was on the ball getting the the tire I needed and getting my Toyota out of the shop expeditiously. Would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
3 issues noted and bring back for followup options. Missed clear coat in a spot about the length of 2 hands, door isn’t flush, and LED brake light bar shorts out now.