Classic Collision Hayes
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hayes, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you so much for fixing my car!! I really appreciate it, it looks amazing again!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks amazing!
Customer Service - 5.0/5.0 -
the shop was so nice and communicated with me throughout the time my car was being worked on
My Experience - 5.0/5.0 -
They were great. Communication we great and car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, Classic Collision kept me appraised of the process, and were able to submit additional claims to my insurer as additional damage was found during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love how I was always kept in the loop of every step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely nice and helpful employees. From the time I dropped my vehicle off until it was time to pickup, I was always in the loop of what was happening. Very highly recommended!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Since the day I dropped it off, through all of the updates and the day of pickup, the service was extraordinary. So far, the extensive repairs seemed to be right on. Thanks to all
Likely to Recommend - 5.0/5.0 -
Even though it was the furthest from my house of the three facilities, I would highly recommend
Repair Quality - 5.0/5.0 -
Excellent work. Car looks brand new
Customer Service - 5.0/5.0 -
Phenomenal customer service. Timely status updates. Drop off and Pick up service was very easy and well explained
Returned Clean
My Experience - 5.0/5.0 -
Travis was great at keeping me up to date on the status of the vehicle throughout the process. I was impressed that he noticed the insurance company had originally chosen a sensor for my vehicle that was substandard and advocated on my behalf for a suitable replacement. I will definitely return if I need future service.
Likely to Recommend - 5.0/5.0 -
Definitely would return and also recommend to others.
Repair Quality - 5.0/5.0 -
Looks great. Thank you.
Customer Service - 5.0/5.0 -
Very helpful.
My Experience - 5.0/5.0 -
Everyone did a great job!! Feels like I'm driving a new car all over again. Best birthday present ever!!
Likely to Recommend - 5.0/5.0 -
Any place that takes care of you and keeps you notified of the process every step the way...is excellent in my book.
Repair Quality - 5.0/5.0 -
They did a fabulous job!! The car looks like when the first time I brought it.
Customer Service - 5.0/5.0 -
Travis was very nice and told me every detail of what his team had achieved.
My Experience - 5.0/5.0 -
Customer service is top notch! Everyone was super friendly.The staff kept us well informed of the progress. I am super happy and will definitely use Classic Collision again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely friendly and customer oriented service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent and fast job! Will definitely use again. Loved how they kept me updated via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks awesome
Customer Service - 5.0/5.0 -
Very responsive! Loved the text updates
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great to work with!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 4.5/5.0 -
They did very well.
Customer Service - 4.5/5.0 -
They kept me informed.
Returned Clean
My Experience - 5.0/5.0 -
Friendly, knowledgeable and informed staff. We were kept informed on phases of repair. Pleased with quality of workmanship. Our car was cleaned (outside and inside) before delivery. Thank your employees for their excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Polite knowledgeable staff.
My Experience - 5.0/5.0 -
They kept me in the know on what was going on with my vehicle each step of the way. They were very friendly and answered all my questions, not to mention they did a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated with the utmost respect at all times, and by everyone I met. The work was done perfectly.as if it had never happened. I can't think of anything more I could have asked for. If you ever need repairs let me highly recommend this shop.
Customer Service - 5.0/5.0 -
Previous positive comment lost? This is a great place to get things done properly. Great staff, all good caring people. Highly recommended..