Classic Collision Katy

4.8 (2,956reviews)
97%
21925 Franz Rd Ste A,  Katy,  TX  77449

In operation 23 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Katy, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Nissan, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,956)

My Experience

Very professional from start to completion. Kept me informed throughout the process. Repairs look great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My rear view camera is still not working i showing upside down.and to me that's a very important safety feature to have in my car.so I am very disappointed.that that was not fixed.because for whatever reason after the hit it didnt work right.

Likely to Recommend

Repair Quality

The only reason I'm not scoring a perfect score is because I made it very clear when I dropped off my car that my rear view camera was not working correctly.My number one concern in purchasing a car is always safety and I believe my review camera is very much for safety so I made it very clear that I wanted them to check out why my camera was not working because it was working before I was rear-ended. So for that reason I am upset but as far as the work that they did on my car and in the timely manner that they did it I am pleased I am pleased with the way that they constantly kept me informed through text message. And everybody that I spoke to was very polite and professional. I would like to hear back from Dustin if possible so that we can talk about why there was nothing done about my rear view camera being fixed.Thank you

Customer Service

Very polite and professional

Returned Clean

Likely to Recommend

Great job and communication

Repair Quality

Well done

Customer Service

Great communication

My Experience

Great communication & service

Likely to Recommend

Repair Quality

Everything looked good until I saw the bumper on the driver side… it was not flush… it seemed as if someone removed but didn’t reinstall it properly. I was told to bring it back to let the technician look at it. I brought it back in at 7:30 on 4/11, but I was advised to bring it back at a later time because they have their morning meeting. I will try to get it back in soon. Hopefully someone will get that small concern fixed. Other than that the work was great

Customer Service

Noah and Nolan was great

Returned Clean

My Experience

10/10 service! I was pleased with how Avery walked me through everything and Dustin finishing off with explaining all the warranty my truck has after the work was done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. My car was fixed to my satisfaction. I will recommend them over and over again

My Experience

No me cambiaron el foco tracero que se dañó,lo entregue con el tanque lleno de gasolina y me lo entregaron medio y unas cuantas millas de más,además lleno de arena en su interior

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Made up for the first person who was not satisfactory. Thank you.

Repair Quality

Work was done very well the second time. Disappointed about the power steering not being fixed. I was told that it was not part of the accident. The car was running fine until the accident. If a car comes in from an accident, I believe the car should leave your workshop in proper driving conditions. Thank you. Good job we appreciate it thank you all.

Customer Service

Took too long to get answers. But ok.

Returned Clean

Likely to Recommend

Repair Quality

Great job!!

Customer Service

Awesome service

My Experience

The job was done in a timely manner and the staff was very friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Eric Very professional and good communication.

Likely to Recommend

Repair Quality

Customer Service

Very professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelente todo el servicio Freddy fue muy amable Gracias por el buen trabajo que prestan

Likely to Recommend

Repair Quality

Customer Service

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Definitely!

Repair Quality

Excellent Work! Could not have expected more!

Customer Service

Extremely Professional! Assisted me in every way possible! Everyone was very FRIENDLY!

My Experience

Everything that ProCare done while my BMW was getting repaired was above excellent and the employees there also assisted in helping sort out other issues dealing with my rental. I would definitely use ProCare in Katy again. They are a very honest business.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean