Classic Collision Katy
In operation 23 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Katy, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Nissan, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Noah and Amanda were helpful and offered great cus
Customer Service - 5.0/5.0 -
Amanda and Noah were very professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend.
Repair Quality - 5.0/5.0 -
The repairs to the D/S rear end was fantastic. The mechanics did a wonderful job with the truck. I can’t thank y’all enough.
Customer Service - 5.0/5.0 -
Good. We get to the point and move on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great from the start
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve come here before and still great detailing
Repair Quality - 5.0/5.0 -
Great and clear communication. Results of work looks great (can’t any damage)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
The text messages let me know
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice, professional staff. Quality repair.
My Experience - 0.0/5.0 -
You had my truck for 2 months to fix the sunroof. When I dropped off the truck, I asked you to fix the scratch on the front left bumper/fender. This was never done.
My Experience - 5.0/5.0 -
I appreciated the updates and availability to ask questions with the supervisor regarding the work on my vehicle. I’m happy with the work on my car and so far everything is working well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job and kept me informed by text of progress I would have liked to seen my estimate on paper but I did discuss charges by phone. Overall, I would use Procare again
Customer Service - 4.0/5.0 -
Eric was great, the female receptionist needs to slow down and listen as I was giving info and she quickly put me on hold for Eric instead of listening to my request
My Experience - 5.0/5.0 -
I received excellent care. Communication was great and my car was in excellent condition after repairs were made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Noah was great & the whole team helped out with any and every question that we had. Great Staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We were given many ready dates for our car, starting with December 31, 2021 at 5:00 pm. Needless to say, the shop wasn’t even open at that time. I had turned in my rental, assuming I was going to get my vehicle. NO ONE called to let me know otherwise. Then, after many other promises, I did finally pick up my car today, January 24, 2022at 5:00 pm. Also, the fix is definitely not perfect. There is a gap between the back door and the frame. However, I have already exhausted my rental car allowance, so I will not be able to get it corrected.
Likely to Recommend - 0.5/5.0 -
0…if it was there
Repair Quality - 0.5/5.0 -
Once I dropped off my car on Dec 14th Jay had told me it would be done by the end of the year. I was receiving texts(which I kept)saying were half done, on schedule etc etc. I never hear any different and was told my car would be ready Dec 31st at 5 pm. So I dropped off my rental car, then my husband took me to pick up my car and they were locked up tight…no car, no one there. I had not received a call or text telling me it would not be ready. Needless to say I was on the phone Monday morning, and was told my car was not ready. So I had to call State Farm to see if I could get another rental. They called Jay and I was on a back line. Jay was very rude to the agent saying if everybody would stop calling me about THIS car we could get to work on it. Needless to say, the agent apologized to me for the treatment which was totally not necessary. So I continued calling every week to check. Jay had told my agent he would update me…I NEVER received 1 update after that…which was ok with me because I’d rather hear nothing than a lie. I did finally pick up my car at 5:00 pm on January 24th. Jay did not walk me out to the car. It was dark, and I had to walk down to the end of the parking lot to find my car. The next day I noticed a panel sitting on my back dash. So I had to take my car back the next day to get that put back on … Jays excuse was it was a simple oversight. Well, maybe if he had taken the time to check the car before he called me he would’ve noticed it. My husband and I also noticed the repair is not perfect. It is not flush where the door meets the car body. Needless to say, I will not be taking it back, nor would I recommend this business to anyone. I’m also working on getting State Farm to not use this business as one they work directly with. I have something else that needs to be done and now they may have to repair the work that was done. So disappointed in this business.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nolan & Noah made sure i was well taken care of , my car looks as good as new . Amazing job !
My Experience - 5.0/5.0 -
Amanda and jay were great! Always kept me informed about what was going on with the car and I will definitely recommend this place to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair was great but timing was not good. It took 2x longer than it should by their standards. I do understand they had some people shortages due to sickness. However they need to be honest with customers regarding the timeline for completion. They keep giving me completion dates that we’re continuously pushed back. This happened about 6-8 times . They had to know it was going to take 2x longer to complete. My advise - just tell me the truth! Don
Customer Service - 2.5/5.0 -
See notes
My Experience - 5.0/5.0 -
I was pleasantly surprised to know that I would be kept abreast with the progress of my vehicle’s repair. I am happy that I chose your company to repair my vehicle. I will definitely refer you to those I know, that may need repairs to their vehicle. Thank you!