Classic Collision Katy

4.8 (2,933reviews)
97%
21925 Franz Rd Ste A,  Katy,  TX  77449

In operation 23 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Katy, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Nissan, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,933)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole process was communicated as it moved forward step by step.

Customer Service

Great customer service and great communication ethics.

My Experience

I'm satisfied with the job performed on my Hyundai Tucson 2024. It's unfortunate that this small accident happened to me, specially since I got my car only for two weeks when it happened. However it was good to know that Classic Collision repaired the damage and made it look good as new. Thank you for the amazing service.

Likely to Recommend

Repair Quality

The service at the body shop was great. Also the repairs performed on my SUV looked amazing. Thank you for such an amazing service

Customer Service

The customer service was great.

My Experience

Thank you so much Armando for your expert care and professional courtesy! My car looks amazing and I will always go back to Classic Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

This was my first time using this body shop. I will go here again if ever needed.

Repair Quality

Great customer service

Customer Service

Armando was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was very accommodating and took care of us

My Experience

Loved the communication with every step of the way. It was greatly appreciated. The staff was very friendly and very committed to making sure we understood what was happening. Will recommend to friends and family

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was great and speedy. The repairs look really good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told I would have an empty by the end of business day. I called around 4-4:30 as I had not heard anything. Come 6pm still no call. Drove 40 minutes to the shop only to find everyone had left and my car locked inside.. I had no transportation to work and had to call in, losing money out of my pockets.. when I finally get an updated I’m told “normal wear and tear” on the trunk latch. My latch was broken from the time it got fixed originally until I brought it back in. Unable to use my trunk that entire time. Yet I was responsible for paying almost $400 for it to be fixed. I was very disappointed and will not be bringing my service or money back.

Customer Service

Returned Clean

My Experience

I was very satisfied with the process. Sofia kept me informed with everything and when there was a change she was prompt. Overall I’m thankful to finally have my car back.

Likely to Recommend

Yes I would recommend them

Repair Quality

They did a great job!

Customer Service

Sofia was great she kept me informed throughout the process and she was a huge help in contacting the insurance company when I came to pick up my car

Returned Clean

My Experience

Absolutely delighted with the work as well as the staff. Very attractive and kept me up with everything going on with my vehicle.

Likely to Recommend

Repair Quality

Friendly and communicated every step of the way.

Customer Service

Likely to Recommend

⭐️⭐️⭐️⭐️⭐️

Repair Quality

Great job with communication & my Jeep looks fantastic!

Customer Service

⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Excellent customer service fast and officiant.

Customer Service

Returned Clean

Likely to Recommend

Nice facility and location is great

Repair Quality

Customer Service

The entire staff is very polite and respectful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy with the work that was done on my truck.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Anna was in constant communication with me regarding the repairs on my car. When I came to pick it up, I couldn’t get in touch w my insurance rep and Denise was a calm front in the storm that was brewing inside of me. She handled my situation very professionally