Classic Collision Macadam Ave

4.9 (1,090reviews)
97%
6805 SW Macadam Ave,  Portland,  OR  97219
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In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (1,090)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting proactive text updates that kept them informed throughout the repair process without needing to follow up. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is another strong suit, as many repairs were completed ahead of schedule. Customers also frequently appreciate the complimentary interior and exterior cleaning as a thoughtful finishing touch. A few customers noted occasional delays due to parts availability, and one mentioned wanting more proactive updates, but these observations reflect isolated experiences within an overwhelmingly positive body of feedback.
AI-Generated from reviews written in the last 12 months
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"Excellent repair quality. The damage was completely restored, the paint match and finish looked flawless, and ..." Read more
"Nothing but good things to say. My experience as a customer was perfect and I would recommend this shop to anyone who wants ..." Read more
"Informative, positive, fast, thorough, easy to work with, excellent interaction and results. The car looks ..." Read more
"... was exceptional- professional, kind, and caring. My car looks amazing and I appreciate working with a this team I highly recommend CC and will use them ..." Read more
"I am so happy with the work done on my car; it came back better than when I originally bought it. And, the customer service and friendly interaction ..." Read more
"Superior communication and car was done way ahead of time!"
"They finished my car very early. It took them half the time from the initial estimate"
"... updates on the progress of my vehicle. I also was pleasantly surprised to have my car back in under a week." Read more
"Vehicle was ready ahead of my expectations and ahead of the insurance estimate."
"Repair took a little longer than anticipated but good quality"
"... this whole process seamless and easy, thank you! You were on top of communication, so I never even needed to call and check in, which I so appreciate. ..." Read more
"Very good communication on progress of repairs. All repairs look very good. They are very professional ..." Read more
"You guys were great. Clear communication all the way through not to mention you made my car look like new. Thanks."
"Very satisfied of the service. Clear communications with the repair shop in terms of progress made and timing."
"... the quality of the repair work. However, I think theres room for improvement in communication and updates during the repair process. A few times I had to reach ..." Read more

My Experience

The staff was very friendly and made it seem like they were appreciative of my business and wanted to do the repair well. Getting my car back clean was a really nice surprise too.

My Experience

Ty and his amin staff provided excellent service, for me and my Mini Cooper. I couldn't be more pleased.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I hope I never get in another accident, if I do, I will use your service. Excellent customer service excellent employee employees could not have been a better experience..

Repair Quality

Superb service!

Customer Service

Excellent service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work! Will definitely be coming back for any future repairs!

Likely to Recommend

Repair Quality

No complaints here. The door looks good as new! Thanks again.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already told 3 people.

Repair Quality

Everyone was helpful, kind, and kept me updated throughout the process, even though I was camping in the wild, they would text the status. Amazing!

Customer Service

Exemplary. The staff kept me informed the entire time. They even washed my truck and cleaned the inside. Love that <3

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service. Great people. Fair and clear prices!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service, convenient location

Customer Service

See first comment

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Besides replacing my side view mirror they cleaned the inside and outside of my car. That’s awesome!!

My Experience

quick, helpful, accommodating, communicative. thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The staff we’re helpful and friendly and the car looks great.

My Experience

The work looks great and was finished ahead of schedule! Everyone was courteous and helpful in getting our truck fixed and back to us.

Likely to Recommend

Already have.

Repair Quality

Quick and excellent repair.

Customer Service

They were polite and maintained good communication with us.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly, fast and professional service

Customer Service

Very friendly and responsive

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Classic Collision. Was excellence. They went above and beyond on my repair. Finished the repair 4 days early. Plus they cleaned and detailed the inside of my car when all I had wrong was a bumper issue.

Likely to Recommend

10000% will reccomend

Repair Quality

Excellent service

Customer Service

They went above and beyond

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are busy, and folks need to make there own choices

Repair Quality

A part to my door was broken and has yet to be fix. Its a piece that had to be removed to fix part of the problem that was not broken before my car was fixed. Waiting for the part

Customer Service

Aaaaaamazing folks there!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I would absolutely recommend them.

Repair Quality

Amicable staff providing thorough, timely service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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