Classic Collision Matthews Township

4.8 (1,940reviews)

97%

(704) 814-9490

705 Matthews Township Pkwy, Matthews, NC 28105

97%

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705 Matthews Township Pkwy
Matthews, NC 28105

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About Classic Collision Matthews Township

See Photos

705 Matthews Township Pkwy
Matthews, NC 28105

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 16 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Matthews, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Ford, Mercedes Benz and GM; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Mercedes-Benz

Mercedes-Benz Sprinter

Call

Website

Reviews (1,940)

Sort By:
Newest
Rating

1,652 Customers Rated

5 Stars

73.7% Complete

(1429)
4 Stars

7.1% Complete

(137)
3 Stars

1.5% Complete

(30)
2 Stars

1.4% Complete

(28)
1 Star

0.4% Complete

(8)
< 1 Star

1% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team received high marks for clear, proactive communication, including regular text updates throughout the repair process. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff were repeatedly commended for making stressful situations smooth and stress-free. Customers also appreciated the unexpected bonus of vehicles being returned thoroughly cleaned inside and out. A small number of customers noted areas for improvement, including more consistent communication toward the end of repairs, occasional delays beyond initial estimates, and isolated concerns about repair quality or use of non-OEM parts.

Select to learn more

Service Quality
Communication

"Excellent job done with repair. Paint was a perfect match and they restored the cloudy headlights to crystal ..." Read more

"Excellent service and workmanship! Repairs were done in a promot manner, a thorough description of what would be done was ..." Read more

"Great craftsmanship and attention to fine detail"

"Excellent workmanship and excellent customer service!"

"Repair not correct due to use of non OEM part. Will require us to bring the car back for more repairreplacement ..." Read more

"They provided frequent, timely updated throughout the entire process."

"... experience with Classic Collision from start to finish. The team was professional, communicative, and kept me updated throughout the repair process. The quality of the ..." Read more

"Classic Collision kept me informed of progress on the repairs throughout - I appreciate receiving text updates throughout."

"Communication was not always the best."

"empty promises and no one communicated with me, I had to make all the calls regarding status"

Service Quality
Communication

Service Quality
Communication

"Excellent job done with repair. Paint was a perfect match and they restored the cloudy headlights to crystal ..." Read more

"Excellent service and workmanship! Repairs were done in a promot manner, a thorough description of what would be done was ..." Read more

"Great craftsmanship and attention to fine detail"

"Excellent workmanship and excellent customer service!"

"Repair not correct due to use of non OEM part. Will require us to bring the car back for more repairreplacement ..." Read more

"They provided frequent, timely updated throughout the entire process."

"... experience with Classic Collision from start to finish. The team was professional, communicative, and kept me updated throughout the repair process. The quality of the ..." Read more

"Classic Collision kept me informed of progress on the repairs throughout - I appreciate receiving text updates throughout."

"Communication was not always the best."

"empty promises and no one communicated with me, I had to make all the calls regarding status"

Trey (Hyundai owner) reviewed 8/26/26

Patricia (Kia owner) reviewed 8/26/26

I appreciated the frequent texts from Ashley updating the stages of my van’s repair.

I was kept informed daily as to the status of the repair process.

Ed (Chevrolet owner) reviewed 8/24/26

My vehicle was repaired completely in an expedient manner. I did not expect the repairs will be done so soon and completely. Also, my vehicle was washed and clean inside and out, which was a complete surprise. Staff did an excellent job from start to finish. They are friendly And they kept me informed every day of the process. I would definitely recommend them to anyone who would need their services. Thank you classic collision.

I will gladly recommend classic collision for repairs to family and friends

My vehicle was repaired in a very short period of time and the work was done in the most excellent manner. Also, I was completely surprised that my car was completely clean inside and out. It look like a brand new car. Classic collision did an excellent job from start to finish and I would recommend them to anyone.

Customer service is quick and professional. Very warm and friendly and eager to help.

Uday (Toyota owner) reviewed 8/24/26

My vehicle was repaired promptly and returned ahead of schedule. The entire team demonstrated exceptional professionalism and collaboration.

Reid (Toyota owner) reviewed 8/24/26

Great communication, personal service, and fast work!

Warm, welcoming, and friendly

Rebekah (GMC owner) reviewed 8/21/26

Communication has been great but the services performed on the car not so much. We left the vehicle there to be addressed on Monday.

Lakisha (Mercedes-Benz owner) reviewed 8/21/26

The entire team was great!

Joice (Honda owner) reviewed 8/21/26

Rosetta (Nissan owner) reviewed 8/21/26

I like the way you kept me informed on the work that you were doing. And how fast you completed the work.

Bruce (Toyota owner) reviewed 8/20/26

thanks for cleaning the car interior, well beyond expectations!

great service!

William (Honda owner) reviewed 8/18/26

Jim (Honda owner) reviewed 8/17/26

Hillary (Jeep owner) reviewed 8/17/26

Barbara (Cadillac owner) reviewed 8/16/26

Classic Collision did a great job on my car. They were professional and always made me aware of the timeline.

Katherine (Hyundai owner) reviewed 8/14/26

Incredibly fast and quality work!

Anne (Toyota owner) reviewed 8/13/26

The team was very easy to work with, did a great job and timely.

Ashley (Mercedes-Benz owner) reviewed 8/13/26

The process from start to finish was exceptional! The attentiveness and responsiveness from Cristi and the team was so strong, I highly recommend!

Hannah (Honda owner) reviewed 8/12/26

Excellent service and work

Lakshminarayana (Toyota owner) reviewed 8/11/26

Alisa (Kia owner) reviewed 8/11/26

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view more shops in: Matthews | 28105

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Classic Collision Matthews Township

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Matthews Township

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,940)

1,652 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0